Rusty Wallis Honda - Service Center

They completed my recall pretty quickly and gave me a ride home and back. Wasn't easy to get a hold of them when I was ready to come back and pick it up. They seemed to be short-handed, despite business ride home and back. Wasn't easy to get a hold of them when I was ready to come back and pick it up. They seemed to be short-handed, despite business being obviously slow. My service advisor had to leave early, so someone else handled the delivery when I got back. He wasn't directly rude, but didn't hide the fact he was annoyed that he had to deal with me. There is also a greasy footprint still on my driver floor mat. I don't think I would return to Rusty Wallace Honda as a paying customer. More

My choice for Rusty Wallis Honda is based on my experience. They "put the Customer first" by their words and actions! experience. They "put the Customer first" by their words and actions! More

May 26, 2023. I bought the first of my five Accords from Rusty Wallis Honda in December, 2002. (All five are still in the family and going strong, by the way.) I bought the first of my five Accords from Rusty Wallis Honda in December, 2002. (All five are still in the family and going strong, by the way.) The quality of the service is consistently excellent. I see the Service Advisors more than the Sales staff and the Parts staff, but all of them have been knowledgeable, helpful, and friendly. I enjoy taking my cars in for service, because I know it will be a pleasant experience and that the quality of the service, parts, and repairs will be high. More

I have used this service center a few times in the past, and I have consistently received courteous and efficient service. I'm a satisfied customer. and I have consistently received courteous and efficient service. I'm a satisfied customer. More

RWH is always friendly and courteous each time I visit this dealership! The staff checks me in and takes time to hear my concerns with my vehicle. The wait time is never unreasonable and the snacks along this dealership! The staff checks me in and takes time to hear my concerns with my vehicle. The wait time is never unreasonable and the snacks along with the nice waiting area helps the time even better for waiting! Keep up the great work RWH!!! More

They have served me well for over 20 years. At times the lower-level techs could be better trained and/or supervised. Overall I could not ask for better service. At times the lower-level techs could be better trained and/or supervised. Overall I could not ask for better service. More

Good service, they helped me a lot. They make sure that a leave the dealership happy! They make sure that a leave the dealership happy! More

Best thing here was fast and professional service. I had a bad battery.. They checked it and honored the warranty on my Honda Battery that had gone out. I liked the waiting room too but that was a I had a bad battery.. They checked it and honored the warranty on my Honda Battery that had gone out. I liked the waiting room too but that was a bonus. More

Very good service that I am well satisfied with the attention they gave me thank so much attention they gave me thank so much More

Staff was very courteous and helpful. Love the service and plan to come back every time!!! Love the service and plan to come back every time!!! More