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Ryan Auto Mall - Service Center

Buffalo, MN

4.8
360 Reviews

360 Reviews of Ryan Auto Mall - Service Center

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April 11, 2023

Ryan Auto is very efficient. We were able to make an appointment for new tires and an oil change in a timely manner. Shane is very businesslike and helpful. We feel we can count More

by on
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2023

Came in for oil change. Got in right away and they addressed an error code for me and turned it off. They also quoted a new set of tires as I requested. All and all a very s More

by Cat
Recommend Dealer
Yes
Employees Worked With
Guy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Barth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Ryan Auto Mall responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Mar 30, 2023 -

Ryan Auto Mall responded

Hi Cat, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 20, 2023

They always aim to please and never miss their mark. Ryan Jeep, Ram is the only place I have my vehicles serviced. More

by Sherinichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Ryan Auto Mall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Feb 24, 2023 -

Ryan Auto Mall responded

Thank you so much for your positive comments about Ryan Chevrolet-Cadillac, INC.! If you have any further questions, please give us a call. We're always happy to help!

February 03, 2023

Nice dealership. (Except for the prices!). Very good customer service. Thank you for taking good care of my car. More

by j.graham507@yahoo.com
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't work with anybody
Feb 06, 2023 -

Ryan Auto Mall responded

Hi, we really appreciate your feedback! We look forward to your next visit! Take care!

Feb 06, 2023 -

Ryan Auto Mall responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

January 10, 2023

Ryan Auto Mall in Buffalo has been the site we have gone to for any automobile needs for 30+years. However, after the lose of my husband, I became involved with a "metro" car dealership for a short time. More

by gmcspecht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Goodmanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Harloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Tscholl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Seibert
Jan 11, 2023 -

Ryan Auto Mall responded

Thank you so much for the kind words. We really do appreciate hearing that our teams have provided you with a trusted level of service over such a long period. We wish you many miles of enjoyable motoring in your new Trax and look forward to serving your future automotive needs.

Jan 13, 2023 -

Ryan Auto Mall responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

September 27, 2022

Easy great nice excellent service helpful Just a friendly no hasel easy to work with sales people. More

by Littlefishchamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Dornbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Ryan Auto Mall responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 27, 2022

Jamie Clevland, listen to your customers when they are talking. I didn't need air in my tire I needed a service just as I thought but you made me feel stupid and like an inconvenience. I will never contac More

by heidilvoss
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jamie Cleveland
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2022

Thank you, Shane Smith for your great customer service. I appreciate your willingness to help me get the correct diagnosis on my Jeep. You took a not-so-great situation and turned it around. You were ca More

by heidilvoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2021

These guys are a bunch of Lazy Crooks. I would NEVER buy from them or bring a vehicle in for service. I brought my 2019 vehicle in for Warranty repair on December 10th. They told me they were waiting for More

by A.N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Ryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Ryan Auto Mall responded

Michael, we understand the situation and your frustrations with the issue with your van, however the defect that you were requesting us to repair under factory warranty was deemed not to be a manufacturer default and, therefore, not a warrantable item. We were further instructed that your direct appeal to the Chrysler Customer Care team on more than one occasion and at a high level, resulted in confirmation direct from the manufacturer that your claim was denied. Please understand that your manufacturer warranty excludes those damages that have been caused by outside parties, the owner's abuse or mishandling. Please refer to the coverages section of your owner's handbook for a full explanation. In defending ourselves as to your comments, we would like to impress on you that we did provide photographs to Chrysler care on your behalf and acted in an appropriate manner. We also feel that we acted in an honest manner by not trying to push through a fraudulent repair that wasn't covered. We apologize for any delay that you feel we were responsible for in reaching this conclusion

October 20, 2020

This is the second car I have purchased from Ryan AutoMall- the customer service there is superb- everyone is so nice and very helpful, especially my salesperson Mickey Dockter. I will probably be b More

by cbecchetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Dockter
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