Ryan Auto Mall - Service Center

Dermott was keen to find out from me in person what exactly was wrong with our 2005 Chevy Suburban. He listened carefully as I described the sounds and vibrations our Suburban was making. He repeated w exactly was wrong with our 2005 Chevy Suburban. He listened carefully as I described the sounds and vibrations our Suburban was making. He repeated what he had heard and was right on target. Then came Jeff. Jeff made it clear what work must be done to the vehicle and gave me some honest choices for the repair. It seems Dermott had passed along what I had said and that is why Jeff was able to diagnose and service the Suburban. That is why we choose, and continue to shop, Ryan Auto Mall. More

Not sure who worked on my wife's 2007 Malibu but they did an excellent job on it we had No problems when we drove down to West Desmoines on Sunday. THANKS Keep Up The Good Work did an excellent job on it we had No problems when we drove down to West Desmoines on Sunday. THANKS Keep Up The Good Work More

The service and attention given by Tom Sherwin and other staff at Ryan is so refreshing. They are what customer service should be. From the time I made the appointment to the time I picked up my vehicle, staff at Ryan is so refreshing. They are what customer service should be. From the time I made the appointment to the time I picked up my vehicle, I felt they were with me all the way. New tires, oil and service check up and along the way, new brakes. All tasks were completed with a smile! More

Great people and great service. Would like to see some discount coupons for the Dexsos synthetic oil changes. $45 is getting close to the point that I could change my own oil. $30 would be a better price discount coupons for the Dexsos synthetic oil changes. $45 is getting close to the point that I could change my own oil. $30 would be a better price. More

If you'll look back into the history of ALL the visits to If you'll look back into the history of ALL the visits to resolve a shimmy(shake, vibration) in the front end of my car you can began to imagine the If you'll look back into the history of ALL the visits to resolve a shimmy(shake, vibration) in the front end of my car you can began to imagine the frustration that it causes. After picking up the car Wednesday April,11th, 2012 I can say it is most certainly better but STILL can feel the shimmy shake. My husband still feels the original complaint hasn't been solved, but rather new everything along the way! Jeff A. has been most helpful all around as I realize he's not the mechanic. I really thought the last shop foreman?? thought he knew what it was =but only to find he balanced tires like before when a weight fell off! Disappointed Jeri Schmidt More

I bought my 07 corvette vert a couple of years ago from your dealership, it was used. It was the exact car I wanted. Since ive had it I have had several problems come up and the service dept has ALWAYS your dealership, it was used. It was the exact car I wanted. Since ive had it I have had several problems come up and the service dept has ALWAYS been able to help and get things fixed. I just had the coolant flushed and filled in about an hr., dosent get any better than that. I will continue to drive the hr, for service even tho I have a Luther dealership less than a mile from my house. I cant wait to see the 427. More

Our experience in the service department was wonderful as usual. We recently purchased a nes vehicle form Ryan and the service department was a big factor in choosing this dealer. usual. We recently purchased a nes vehicle form Ryan and the service department was a big factor in choosing this dealer. More

Everybody I have dealt with at Ryan's was very friendly,courteous and make me feel comfortable. It's a good experience and the coffee is the best. During the oil change I am impressed by the amoun friendly,courteous and make me feel comfortable. It's a good experience and the coffee is the best. During the oil change I am impressed by the amount of things they check. When I leave I know every thing is OK. On top of that,they wash my car. I'll be back! More

I came in without an appointment and received an oil change and vehicle service, along with a car wash, and was done within 20 minutes. Very personable and helpful staff. change and vehicle service, along with a car wash, and was done within 20 minutes. Very personable and helpful staff. More

I took my car in for an oil change and asked if they could check out the check coolant light problem which has been an annoying problem for some time . After finding it was the coolant level sensor could check out the check coolant light problem which has been an annoying problem for some time . After finding it was the coolant level sensor and it would take an hour or so to fix , we were shuttled to and from a local restaurant where we could have lunch. The car was ready when we got back, so we were off to check out the new cars and John Fuller was there to answer all our questions, he was fabulous ! I know he will be the person that I will call when I'm ready to buy! All in all it was our pleasure . More