Walt Massey Chevrolet

Worst dealership I experienced don’t go there don’t trust anything they say look at the warranty papers before sign them because they will blow smoke up your butt and make it sound good and it’s not low ball anything they say look at the warranty papers before sign them because they will blow smoke up your butt and make it sound good and it’s not low ball you on trade and when you do have issues with vehicle they give a run around find out warranty is a joke and keep your vehicle over a month and no one will give a answer on what is going on More

Everyone I worked with was great. Their pricing was fair, and everyone was really friendly. I worked mostly with Cody and Regi, and would definitely do so again. and everyone was really friendly. I worked mostly with Cody and Regi, and would definitely do so again. More

Horrible shopping experience We had a horrible shopping experience at Ryan Chevrolet in Hattiesburg. To keep it brief, we were interested in purchasing a vehicle and noticed it ha We had a horrible shopping experience at Ryan Chevrolet in Hattiesburg. To keep it brief, we were interested in purchasing a vehicle and noticed it had a check engine light on. The sales guy & used car manager (I assume?) would not take care of the issue and instead tried to pressure us into purchasing the vehicle "as is" at full price. So glad we took our money elsewhere. Would not recommend purchasing from this dealership!!! More

Excellent service center performance The service rep I've always worked with is Lionel Campbell. He always seems to be having his best day; he's just always friendly, understanding, and c The service rep I've always worked with is Lionel Campbell. He always seems to be having his best day; he's just always friendly, understanding, and cooperative. I've brought my c5 z06 Corvette in for a couple mundane service appointments (Technical Service Bulletin warranty work) and a ripped axle boot (under my 7-yr warranty), and I've had two other unique experiences with the Service Department. Clutch pedal inconsistencies made clutch engagement unpredictable; sometimes it just wouldn't engage at all. They kept the car for 4 days, testing it cold and I'm told, later, when completely warmed up (because the symptoms never showed cold). Lionel said they drove it for at least 20 times back and forth in their lot shifting gears through 1-2 and Reverse and in desperation, around the town and could never get the problem to re-occur. He claimed they probably had 2 hours of labor time committed to my car and couldn't justify any more time to an unpredictable intermittent problem. They returned the car to me without charge. It didn't cost me anything. (Futral did the work when the clutch finally died 8500 miles later, since I wanted to replace the diff with 4.10s [no labor nor parts guarantee under GM policy since 4.10s weren't available as an original sales option].) I had one other experience with Service. I bought a used 2014 c7 z51 Corvette in 2016. It had 14,800 miles on the odometer. I took it immediately to Ryan to see if I could get all four of the chrome wheels replaced because they had very slight pitting. One of the four wheels had been curbed badly. (I worked in a Chevrolet dealership in California for 12 years in the late 80's; I knew my claim on two of the wheels might be considered frivolous- the pitting on those two wheels was extremely slight. The curbed wheel had the severest pitting, but it had been curbed hard, too. I didn't expect much. However, pitting is a true indication of an underlying problem during the chroming preparation phase; pitting would only get worse. As a [former] dealership employee, I could easily accept that Ryan Chev would not approve at least two of the four that I claimed; a car-show judge might not have spotted the blemishes I pointed out. I circled each blemished spot with a grease pencil and drove to Ryan.) Lionel directed me to Larry Hamil in the body shop; wheel warranties had to be submitted through the different department. They replaced all four wheels (in a "no questions asked" manner); they did say, however, that with that claim I could never claim wheel damage again. I was stunned at the warranty service. Almost 15,000 miles on the car; it was sold first 2 years and 10-1/2 months prior with less than 2 months left on the 100% bumper-to-bumper warranty and Ryan Chevrolet pushed my warranty claim through. Most aftermarket chrome wheels are guaranteed for only 2 years. I've never heard of a 3-year guarantee for chromed parts. I've had only outstanding results with Ryan Chevrolet's Service dept. More

Ryan motors has a very friendly staff, who are very knowledgeable. I drove all the way from Baton Rouge, LA to do business with them. I would recommend them to anyone who is looking for a good deal. Ra knowledgeable. I drove all the way from Baton Rouge, LA to do business with them. I would recommend them to anyone who is looking for a good deal. Randy Hillman helped me with the sale and was very upfront about everything. Highly Rated! More