We went in yesterday to purchase a new honda. We test drove the vehicle and our sales man was great informative and helpful. He stayed late several days before to accommodate our schedule. So we decided on the new civic the touring edition fully loaded nice car. We got pre qualified for the loan with USAA and we're ready to purchase. They then valued or trade in first they asked how much we owed on the trade in and what we thought we wanted for it. They took the keys and went to look at the vehicle. Of course I already new were I wanted to be in the vehicle and what it was worth KBB and NADA. High end for our jeep was $24,000.00 and low end around $21,000.00. Our jeep has low miles and is taken care of the only reason we are lookin to get out of it is that it has the 5.7 Hemi in it. We want a better gas milage vehicle. They came back and offered us $19,000.00 for the jeep which was to low. I told them it was to low and that we needed to be at least at pay off for the vehicle which is $20,046.83. Especially since we were paying there advertised full price on there vehicle. Our salesman went back and asked and came back with $19,250.00. $250.00 what a slap in the face. I told them no that wasn't going to work for us he said sorry let me introduce you to our sales manager who explained that was the best they could do. I said that was fine and we left. They lost a sale over $800.00 which is still well below blue book on the car. What a waste of time in the future we should work out the details before we look at there cars.