Rydell Chevrolet Northridge

The whole process took about 4 hours but at least there was no high pressure sales, just information. was no high pressure sales, just information. More

DO NOT TRUST THIS DEALERSHIP Unprofessional, Negligent, and Irresponsible Service This has been the worst dealership experience I’ve ever had. Last year, I brought my vehicle to Rydell Northridge for and Irresponsible Service This has been the worst dealership experience I’ve ever had. Last year, I brought my vehicle to Rydell Northridge for water damage repair, as water was leaking into the cabin and damaging the upholstery, particularly on the dashboard. The dealership claimed the issue was resolved and stated that the upholstery had been replaced. One year later, after a rainy season, I discovered moisture all over the car again. When my mobile car wash guy cleaned the car, he found a large puddle of water under the passenger seat, and the new upholstery they supposedly installed was already damaged again, along with even worse damage throughout the interior. I attempted several times to schedule a service appointment to have the issue checked, but was met with frustration and poor customer service. Only after demanding assistance over the phone did I get an appointment. Once they inspected the vehicle again, they admitted the problem was due to seals that were never repaired the first time — meaning the original work was incomplete or improperly done. Yet, they only offered to cover 30% of the repair cost, despite acknowledging it was their oversight. To make matters worse: 1. They admitted fault but refused to take full responsibility — only offering 30% coverage after admitting their error. 2. After an oil change, my oil life showed 92% instead of 100%, raising concerns about whether the service was actually performed properly. 3. Cups and trash were left inside my car, even though I dropped it off clean and empty — showing a complete lack of respect for customers’ property. 4. The car was returned to me with a Check Engine Light and other warning lights on, which were not present when I dropped it off. 5. I am now being charged storage fees, even though the car has not been fully repaired due to their own admitted mistake. Because of this, I’ve had to escalate the issue to GM Corporate and am now seeking legal action. This entire situation has been stressful, costly, and unfair. This service department has shown a shocking lack of professionalism and accountability. I no longer trust what happens to vehicles left in their care. Who knows if cars are being driven without permission or mishandled behind closed doors? I own multiple vehicles from different dealerships and have never experienced such negligence. The way this dealership treats its customers is unacceptable, and I cannot recommend Rydell Northridge for anything sales, service, or otherwise. Avoid this place at all costs. More

Great experience with conducting the lease transaction using the Internet. Jaime Hernandez did a great job of providing real price data for the Equinox EV lease. Armen Kesablyan (sales) and John Turner using the Internet. Jaime Hernandez did a great job of providing real price data for the Equinox EV lease. Armen Kesablyan (sales) and John Turner (Finance) really help out as we had a limited amount of time to sign and pickup the car. I was really impressed with the automated "signing" desk with the built in rotating image screen that allows for dealership staff and customers to sign using a stylus without handling a bunch of paper. It is important for me to not have to spend time sitting in a booth in a dealership, so using the Internet is the best way to go. Thanks for all those that helped for a fast and efficient lease transaction. Bruce More

I drive a Volt and so I always take it to the dealer for service. The people there are always nice to work with. service. The people there are always nice to work with. More

Very pleasant service experience. Rydell always does a great job. The Service guys are very knowledgeable. Rydell always does a great job. The Service guys are very knowledgeable. More

Pedro was great and made the process very easy. He communicated everything precisely and was very friendly. Would go back to this dealership because of Pedro. He communicated everything precisely and was very friendly. Would go back to this dealership because of Pedro. More

One of the easiest car buying experiences I have had. Rydell Chevrolet had the best price for the Silverado I was searching for. Rydell Chevrolet had the best price for the Silverado I was searching for. More

Been coming to this dealership for years great service guys opening Saturdays would be another great thing from you guys for service guys opening Saturdays would be another great thing from you guys for service More

Very nice dealership. Salesman was great and told me about the trim levels and options available on my new car purchase. Finance manager was fantastic, too! Highly recomme Salesman was great and told me about the trim levels and options available on my new car purchase. Finance manager was fantastic, too! Highly recommend! More

We always get best customer service from Ken. Thank you so much for your hard work. Thank you so much for your hard work. More