Rydell Chevrolet Northridge

Unacceptable I went to go buy a new 2016 Chevy Camaro 2SS and I wasn't greeted properly. I tried to talk to the manager and he was completely disrespectful. He tre I went to go buy a new 2016 Chevy Camaro 2SS and I wasn't greeted properly. I tried to talk to the manager and he was completely disrespectful. He treated me like I wasn't a valuable customer because of my age. I'm 19 and I make more money than that guy will make in his lifetime! If anybody there would've taken the time to actually help me out they would've sold me the car. The sales team there is just like any other Chevy... terrible. After my horrible test drive with a salesman who had clue about the car... he sat me down to talk prices and basically tried to scam the xxxx out of me. I know how much that car is worth! Anyways I tried to give them another chance as I saw a used version of the 2016 2SS on their lot with 2,000 miles on it. They insisted that it was new and that I would get a better deal with their incentives if they listed it as new rather than used. That's absolute xxxxxxxx considering they wanted full price! A car loses it's value, as much as %11 with depreciation as soon as its driven off the lot. So they basically just try to screw any idiot they can... if they fired everyone there especially management... they would have more sales. American car companies aren't doing so well, I wonder why?! Customer satisfaction is key and it's funny how on their website they're rated nearly 5 stars and eveywhere else I look they're hardly rated 3/5. All I can say is xxxx American car companies I could get a better deal on an m4 BMW or a c63 amg Mercedes. Forget giving any American car company your business... they're unprofessional and that's why they don't make sales and have to take government bail outs all the time. DONT GO TO THIS DEALERSHIP, WASTE OF TIME! More

unbelievable This is the place to go if you are looking for excellent customer service and no bull. When they tell you that you are getting the best price right up This is the place to go if you are looking for excellent customer service and no bull. When they tell you that you are getting the best price right up front, you better believe it. All of their cars show their best price with all the discounts and rebates available, you get to see what the store's discount is and what the rebates are on every car, they don't hide anything from you, they even show you the invoice without you having to ask for it. I realized that you always pay less than the invoice price here, nobody else does that. There's no negotiating here they tell you that from the beginig, they don't waste people's time. If you know what you're buying and don't need to look at 5 different cars, you'll be in and out of there in 2 hours. No one tries to sell you something you don't want, the salesmen don't get paid commission so they have no reason to sell you something you don't want. The salesmen here treat you like family and are very knowledgeable and helpful. I saw some complaints about some sales reps on some of these reviews but these guys that are being mentioned don't sound familiar, I've been buying cars from this place for over 10 years and have never had a bad sales rep. The only thing I can think of is that you were helped by a new sales rep that obviously used to work in a whole different environment like all the other dealerships. It will probably take some time for these new guys to get the hang of this place, but im sure they'll do just fine. Its hard not to be polite and respectful when you have 20 other guys working with you doing that every day with every customer that walks in. Best place to buy a car. More

Horrible Experience with Sales This is one of those typical dealerships that say "no price haggle, not pressure" but there was nothing but pressure and discomfort the entire 2 hrs I This is one of those typical dealerships that say "no price haggle, not pressure" but there was nothing but pressure and discomfort the entire 2 hrs I was there. I went in thinking I may buy a used car but 30 min after arriving I decided that I did not want the car (the price of the car and the test drive was great, but something just didn't feel right if I bought it). For the next 1 1/2 hrs Jose, or Pepcee as he wants to be regarded to make sure people remember him, badgered me into buying any car and was basically yelling across room to, whom i assume, is the finance manager about my situation and for the everyone in the building to hear. When Jose finally got the message that there was not persuading me to buy the car, he has to yell to the finance manager "He gonna walk!" to which the finance manager replies "I can finally go home!" Really? Am I supposed to feel bad? Now it wouldn't be fair to say this whole dealership is terrible, but do yourself a favor and watch these guys if you do decided to go. More

Sleazy Your typical sleazy dealership who tries to look good with "no haggle" price policy. Be careful when they ask for your personal info as they often ru Your typical sleazy dealership who tries to look good with "no haggle" price policy. Be careful when they ask for your personal info as they often run your credit without your permission, which will be hard to prove in court as it would be yours against their words. Avoid this place at all cost. More

Just bought 2 cars from Northridge Rydell last week. Couldn't be HAPPIER! One is brand new and one used. Adel Habeb was our salesman. He is THE BEST! Very friendly, very HONEST and most of all, treated Couldn't be HAPPIER! One is brand new and one used. Adel Habeb was our salesman. He is THE BEST! Very friendly, very HONEST and most of all, treated us like family. This is the 4th car we have bought from this dealership and will always go back More

Wow, talk about service. I read the 2 reviews on this site and I am honestly surprised there are not more reviews praising the team here. I don't know about all the employees here, but my sales guy Theo site and I am honestly surprised there are not more reviews praising the team here. I don't know about all the employees here, but my sales guy Theo was hands down the classiest car dealer I have dealt with. His help along with his manager Rick got me into a brand new 2013 Chevy Volt and I could not be any happier. I was contacted by other scrupulous Chevy dealers that are rated higher on this site and had it not been for some investigative work Theo did for me, I would have been taken advantage of by the others. Theo worked hard for 3 days to get me the best deal he could have possibly got and I am one satisfied customer. I have owned German luxury cars, japanese gas sippers and this Volt has me the most excited I have ever been about a car and the experience at this dealership made it all worth while. There is a reason this Chevy dealer is the number one Volt dealer, just stop by and let them show you why. More

Worse Chevrolet Sales Dealer Ever. I have purchased over 12 New Chevy cars and trucks. Never have I had such Bad experience. The Sales Manager is not friendly & he is full of himself. The General Manager (G 12 New Chevy cars and trucks. Never have I had such Bad experience. The Sales Manager is not friendly & he is full of himself. The General Manager (Gus Garcia) never returns any calls or responds to a single email. I asked for Gus Garcia to return a call at least 8 times. This Dealer does not give care about their customer service at all, they only care about is the sale. The guys in the Service Department are real nice but the Sales Team from the General Manager down stink. Take your money elsewhere, there are plenty of Chevy Dealers around. More

Excellent service. Excellent follow up. Attention to detail and all the work completed quickly and correctly. Brought my car in for warranty work after I was referred to them. Was greeted promptly and i detail and all the work completed quickly and correctly. Brought my car in for warranty work after I was referred to them. Was greeted promptly and immediately driven to my destination in their courtesy vehicle. Highly recommend More