Rydell Chevrolet Northridge - Service Center

Rydell is a great dealership and I would recommend all my friends to go there for sales and service friends to go there for sales and service More

I purchased my 2001 Yukon and 2015 Suburban from Rydell Chevrolet. I had always been satisfied with dealing with sales people and service assistants. This particular service didn’t go as well. It started o Chevrolet. I had always been satisfied with dealing with sales people and service assistants. This particular service didn’t go as well. It started off as getting an earliest appt at 10:30am. I arrived and completed the startup paperwork. I needed new front struts at 50,000 miles. I was told that my vehicle would be in the braking section of service and there was 2 vehs ahead of me. That afternoon I was advised that they were behind and it would be done on Friday. Friday rolled around and I was advised it would be ready on Monday or Tuesday. I picked up it on Tuesday. So four working days to finish with 2 cars in front of me is unsatisfactory. And vehicle wasn’t washed like it had been every other time I’ve had it serviced. I’m only supposing that there is only one skilled worker for brakes and suspension. I asked to pick up my vehicle to use for the weekend and was told that if I took it out from the dealership I would lose my spot in line..Needless to say. Very very disappointing More

Jim Murphy provided excellent customer service and delivered as promised. Jim is knowledgeable and was able to answer all questions about required maintenance. Very quick response via text/phone a delivered as promised. Jim is knowledgeable and was able to answer all questions about required maintenance. Very quick response via text/phone and would highly recommend the Rydell service department. More

Mike A , is allows amazing, very helpful and kind , wouldn’t take my vehicle anywhere else, thank you Mike A . wouldn’t take my vehicle anywhere else, thank you Mike A . More

Joe did a good job at setting the right expectation and keeping me informed easily through approved texts. Came in w/out an appt. and was greeted promptly on a Monday late morning and was in and out with n keeping me informed easily through approved texts. Came in w/out an appt. and was greeted promptly on a Monday late morning and was in and out with no issues. More

The dealership is OK but my car is defective. The starter motor went at 55,000 miles, the alternator at 65,000 miles and then the alternator went again at about 90,000 miles. Then you had the ne The starter motor went at 55,000 miles, the alternator at 65,000 miles and then the alternator went again at about 90,000 miles. Then you had the nerve to charge me $1400 to fix the car when you should have fixed it for nothing. I am waiting for my Toyota Highlander to come in so I can get rid of this piece of crap once and for all. More

They tried to sell things I did not need and did not do work paid for. The. I keep getting these questionnaires. work paid for. The. I keep getting these questionnaires. More

Work came out perfect just the way I expected it to come out I appreciate it out I appreciate it More

Check in was pretty quick, Chris always attentive and got my service set up quickly. my service set up quickly. More

Chris always helps out whenever I’m in need. I would like to express my gratitude and say thank you! I would like to express my gratitude and say thank you! More