Rydell Chevrolet Northridge - Service Center
Northridge, CA
693 Reviews of Rydell Chevrolet Northridge - Service Center
All the team members there were very helpful and professional. Everything was quick and easy. professional. Everything was quick and easy. More
For service I always go to Joe. He is honest and always gives me the best rates. I don’t even live nearby but I still drive back for my appointments with him. Chevy rydell stands ou He is honest and always gives me the best rates. I don’t even live nearby but I still drive back for my appointments with him. Chevy rydell stands out for their customer service and other dealerships should take some notes!! More
My brand new Chevrolet Bolt EUV started having problems with the navigation system not connecting to my I Phone at under 150 miles. I contacted them, came in and after NUMEROUS attempts the salesman got with the navigation system not connecting to my I Phone at under 150 miles. I contacted them, came in and after NUMEROUS attempts the salesman got it connected. It continues to have this problem at 800 miles. The charging port also broke at 400 miles, the vehicle was in their service dept for 21 days. I have asked them to take the vehicle back as I feel it is a lemon. They refused and told me it is on me to make at minimum three complaints since they cannot “find “ any issue. and then GM will create a problem ticket., I continue to drive without reliable navigation. Not satisfied is an understatement. I have asked them repeatedly for a trade in, I know I will take a financial hit, they refuse to even discuss this not even a trade on value. Nothing. . POOR customer service in the extreme. More
Never on time even if you make appointment they still can’t be on time. Probably one the worst dealership to get work done at. If it wasn’t for the recall on the truck I wouldn’t have gone there can’t be on time. Probably one the worst dealership to get work done at. If it wasn’t for the recall on the truck I wouldn’t have gone there More
Fernando always gets me right in. Everyone is nice in the office and they are very knowledgeable when it comes to my Tahoe!! I only buy my cars from Chris Olwell in Sales and servic Everyone is nice in the office and they are very knowledgeable when it comes to my Tahoe!! I only buy my cars from Chris Olwell in Sales and service my car with Fernando in the Service Dept. They make a great team! More