Rydell Chevrolet Northridge - Service Center

Chris always provides exceptional service! ! Always keep me informed of what’s going on and what needs to be done. Thank you for great service!! ! Always keep me informed of what’s going on and what needs to be done. Thank you for great service!! More

Always very helpful and friendly. Service department is top notch. Will not go anywhere else. Service department is top notch. Will not go anywhere else. More

Joe Mendoza and the entire service team are always a pleasure to work with every time. pleasure to work with every time. More

Brought my truck in for oil/filter change and new battery. Work was completed timely and the Service Advisor, Jim was great as usual. battery. Work was completed timely and the Service Advisor, Jim was great as usual. More

Chris is excellent as a Service Advisor and Donny is equally as excellent as the servicing mechanic. I recommend Rydell to all my C8 friends. equally as excellent as the servicing mechanic. I recommend Rydell to all my C8 friends. More

I've been dealing with Rydell for almost 20 years. Excellent service mechanic (Donny York) for my Corvettes. Recent body shop work on my new Corvette Z06 - excellent work dealing with Marc Cowan. Excellent service mechanic (Donny York) for my Corvettes. Recent body shop work on my new Corvette Z06 - excellent work dealing with Marc Cowan. More

They push expensive “dealer recommended” services that are not in the owners manual. Very unethical way to make extra money from clients making them believe they are necessary and make you feel bad and pr are not in the owners manual. Very unethical way to make extra money from clients making them believe they are necessary and make you feel bad and pressured into agreeing to them. More

Always a painless experience when having my truck serviced. I have a personal service rep who makes me feel like an MVP! serviced. I have a personal service rep who makes me feel like an MVP! More

The service was great and everyone was really friendly and helpful! Thank you for everything. and helpful! Thank you for everything. More

I am under their maintenance plan and I took my car in for the first time to do a routine check. I went in with a light lit up on my dashboard thinking it was due to service needing to be done. When I got for the first time to do a routine check. I went in with a light lit up on my dashboard thinking it was due to service needing to be done. When I got my car back, I noticed the light was still on. I asked Rene the guy who serviced my car why the light was still on and he said that’s the check engine light and I had to make another appointment for that. He told me to talk to front desk to schedule an appointment. The lady told me I had to make a phone call because she doesn’t schedule engine appointments. I called and they said they were 30 people behind and couldn’t make appointments at Rydell so I have to make an appointment with another Chevy service department. I went to Keyes and they need a week to run the diagnostic and I had to leave my car. They couldn’t give me a rental because the diagnostic isn’t done and they said it is a GM protocol. I asked if I could just bring my car back instead of having it sit there. They said I couldn’t because it’s in queue and if I took it I would lose my place. I had to call GM and speak with management in order to get a rental. I purchased my car May 2023. I haven’t even had it a year. It was ridiculous that I had to run around and figure everything out when Rydell should have had this problem fixed when I brought in my car. I was not impressed by their customer service. I’ve never experienced this with other service plans with my other cars in the past. Very disappointing! More