Rydell Chevrolet Northridge - Service Center
Northridge, CA
736 Reviews of Rydell Chevrolet Northridge - Service Center
Excellent hospitality and service from my sales team Vig, Fred, Rick P. Always going the extra mile to make the financing work and best deal on my trade in. Fred, Rick P. Always going the extra mile to make the financing work and best deal on my trade in. More
I greatly appreciate the assistance of Mike Arustamyan who has always help me and keeps me aware of what service is needed on my visits. who has always help me and keeps me aware of what service is needed on my visits. More
Pros: Mike was pleasant to deal with. That's the only reason they review is not 1 star. Cons: Initially I was told that the back log on work is so long that the department no longer acc That's the only reason they review is not 1 star. Cons: Initially I was told that the back log on work is so long that the department no longer accepts appointments. I had to wait 5 days for my car to even be looked at. I was then told the repairs are covered by warranty, but the department didn't know if a rental car would be covered. They'd have an answer in 3 days about the rental. I was then told it'll take 3 months for the part necessary to repair my car. Finally giving me word that a car rental would be covered. Previously, I was told the car should not be driven. Then when hearing that it'll take 3 to receive the backlogged part, it should be fine to drive. I spent a few hundred dollars in rentals and then was told rental would be covered. The month of January is not yet over. I look forward to finally getting my car fixed in May. Hopefully the drive train will hold on until then. More
Mike was great. He got me right in, the staff is nice, professional, and accommodating. Much better than other dealerships around the valley. He got me right in, the staff is nice, professional, and accommodating. Much better than other dealerships around the valley. More