S & K Buick GMC
Springfield, IL
Filter Reviews by Keyword
By Type
255 Reviews of S & K Buick GMC
Got my vehicle fixed and back on the road in a timely matter Overall the service was top notch. Both the service writer Randy and the technician I met were very nice. A second diagnostic check was need matter Overall the service was top notch. Both the service writer Randy and the technician I met were very nice. A second diagnostic check was needed to pinpoint the issue but they gave me a loaner vehicle and I was able to stay on the road while they had mine. I would recommend these guys to a friend. More
Took my car in for oil change and tire rotation. Was told I need both front and rear breaks replaced. Got a second opinion and was told there was no need for new break pads. Car was also leaking oil after oi I need both front and rear breaks replaced. Got a second opinion and was told there was no need for new break pads. Car was also leaking oil after oil change because the gasket was not put on correctly. This is not the first time I have questioned the services I have received. Due to this last trip, I will not be using S&K for routine services any longer. More
The 3 people we worked with were extremely helpful and patient. We’ve only lived here 3 years, and I didn’t want to buy from a dealership I didn’t trust. I didn’t feel like I could trust some of the other patient. We’ve only lived here 3 years, and I didn’t want to buy from a dealership I didn’t trust. I didn’t feel like I could trust some of the other local dealerships, but the Jim, Victoria and Bob treated us very well! We love the truck! More
The service I have received on my vehicles has always been done in a timely manner. They have always managed to take care of any issue and have stood by their work. been done in a timely manner. They have always managed to take care of any issue and have stood by their work. More
Love this dealership they treat you like family Fast and friendly service with a clean waiting room with free coffee and shuttle service and a courtesy car wash 🤩 and friendly service with a clean waiting room with free coffee and shuttle service and a courtesy car wash 🤩 More
Love this Dealership they treat you as Family with Fast friendly service Clean waiting area with free coffee and shuttle service and courtesy car wash🤩 friendly service Clean waiting area with free coffee and shuttle service and courtesy car wash🤩 More
The air conditioning problem was fixed and I’m VERY grateful for that. We asked that a knocking noise be checked as well. I was advised they checked the parts and drove the vehicle and heard nothing. I grateful for that. We asked that a knocking noise be checked as well. I was advised they checked the parts and drove the vehicle and heard nothing. I drove away and could definitely hear the noise. I’m unclear how this could not have been heard. Rob did say if the noise continued, he would ride with us to see if he could hear it - which I do appreciate. I’m just nervous to drive the suburban and can’t figure out how it wasn’t heard. More

