STG Auto Group of Montclair
Montclair, CA
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Went there to buy a car for my wife. My bad, I didn't read the contract before signing. In the end they charged me $800 for door protections that they didn't install, $2,000 for a GPS tracker that I d read the contract before signing. In the end they charged me $800 for door protections that they didn't install, $2,000 for a GPS tracker that I didn't want, $1,500 for paint protection that I didn't want because the car is always stored in my garage. and $3,000 for extended warranty that was the only one that I agreed to. BTW, I rejected the insurance GAP and as you can imagine now I will be screwed if anything happend to the car because my downpayment was not even enough to cover for this additional things that I never agreed to. More
My experience was great....Daniel Rodas was the best. He was very patient & found the car I wanted that best fit my style. The lot has plenty of cars to choose from & an excellent staff that I also noticed was very patient & found the car I wanted that best fit my style. The lot has plenty of cars to choose from & an excellent staff that I also noticed took very good care of other customers looking for a new car. 2 thumbs up More
I had a very unpleasant experience with Ray in Montclair. First, he was giving us attitude when it came to finally closing out the deal after long period of negotiation. He was even rude to my 10 year old da First, he was giving us attitude when it came to finally closing out the deal after long period of negotiation. He was even rude to my 10 year old daughter. To top this, he went outside the little office we where in and called my husband loudly a mother****er. This was the most unprofessional experience I have ever had with a salesperson. I could not recommend this place to anybody. To give you the full picture what you will get yourself into if you go to this place, I also want to share what one of the other employees told us. After questioning all the add on fees they try to charge on top of the displayed price, this employee told us they would do that to have more room to negotiate, higher margins and obviously a higher profit. More
Daniel Drodas was a great help in our purchase of an Alfa Romeo. He wasn’t pushy at all and did his best to get my the best rate possible even though I have horrible credit. I highly recommend him to anyone Romeo. He wasn’t pushy at all and did his best to get my the best rate possible even though I have horrible credit. I highly recommend him to anyone who has been turned down before. More
Excellent Service! Fady and Andrew took really good care of me and got me in the car I wanted!! Fady in finance was amazing at working the deal!!! I would recommend them to anyone!! Thank you!! of me and got me in the car I wanted!! Fady in finance was amazing at working the deal!!! I would recommend them to anyone!! Thank you!! More
Kevin went above and beyond to keep (us) the customer very happy! He and his manager Ara answered all of our questions we had regarding the car we were purchasing. I feel customer satisfaction is t very happy! He and his manager Ara answered all of our questions we had regarding the car we were purchasing. I feel customer satisfaction is the top priority at STG! Made my experience well worth the two hour drive. Kevin always kept a smile and a positive attitude during the entire process. Thank you Kevin for your excellent customer service. More
Daniel was a good sales Person. Explained everything well and we appreciate him working with his manager to get us the car we wanted. Thank you and we appreciate him working with his manager to get us the car we wanted. Thank you More
Our salesman Israel was great! Very attentive to us and helpful especially in 112 degrees. Overall experience was great. Will definitely return for future car purchases. helpful especially in 112 degrees. Overall experience was great. Will definitely return for future car purchases. More
Fast service and easy going with great prices 2 nd car we bought there we will be going back for third one my daughter first car is our second purchase bought there we will be going back for third one my daughter first car is our second purchase More
Manuel and Andrew were great. They help me with what I want. Both Manuel and Andrew were very friendly and knowledgable. I recommand that place. want. Both Manuel and Andrew were very friendly and knowledgable. I recommand that place. More


