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Professional, Friendly and Customer Focused is my assessment of Nicki in the service department. A pleasure to deal with. Made me happy I bought from Gusweiler. From the first phone call to the pic assessment of Nicki in the service department. A pleasure to deal with. Made me happy I bought from Gusweiler. From the first phone call to the pick up upon completion of service, I was made top feel like my business was important to the dealership and my satisfaction was a number one concern. More

I visited Gusweiler to look at the new chevy traverse. There wasn't anything on the lot that covered all of the specifications that I wanted on a new car. Summer worked very hard to find the right one fo There wasn't anything on the lot that covered all of the specifications that I wanted on a new car. Summer worked very hard to find the right one for my family. Summer, Sid, Max and some others were very kind and helpful. I definitely would recommend them to my friends. We purchased the new traverse the next Monday. More

I purchase a Chevy Cruze and now have found out today there is several recalls to all Chevy Cruze. I have had mine for 3 weeks now and its a 2011. I really like the car but didn't think already there wa there is several recalls to all Chevy Cruze. I have had mine for 3 weeks now and its a 2011. I really like the car but didn't think already there was gone to be recalls on them. Makes me wonder if it gets fix. Will it every be the same. I hope I didn't make a bad decision on purchasing this car. More

Was pleasantly surprised when I showed up to Gusweiler's for the first time. I was referred there by a friend who had previously made a purchase from Keith Burns. Keith was very accommodating and helped m for the first time. I was referred there by a friend who had previously made a purchase from Keith Burns. Keith was very accommodating and helped me find the right car that I needed at that time. No pressure what so ever! Very happy that I choose to go to Gusweiler's instead of heading to Columbus like informally do. I highly recommend this dealer to anyone looking for a new car. More

I have given Nikki Hott the review that I have because she always goes above and beyond to meet my expectations. She constantly offers to go out of her way to assure I have the best service possible. I she always goes above and beyond to meet my expectations. She constantly offers to go out of her way to assure I have the best service possible. I send everyone that asks to see her! Whether or not she has a rental available when I have to wait long periods, she will schedule my appointments around my conveniance. Gusweilers puts the customer first! More

Max was really great. The deal was as good as I could get with a bigger dealership in Columbus. I like to support local businesses when I can & the deal I got helped me to do this. I have not had my car in f with a bigger dealership in Columbus. I like to support local businesses when I can & the deal I got helped me to do this. I have not had my car in for service yet, so cannot rate that at this time, but the sales aspect was great! More

I had a problem in route from Columbus with my 2008 Chevy Impala and was stranded at Exit 65, Jeffersonville, Ohio with my two young grandsons in the car. My check engine light came on and the car powered d Impala and was stranded at Exit 65, Jeffersonville, Ohio with my two young grandsons in the car. My check engine light came on and the car powered down. OnStar contacted your dealership and Nikki Hott was contacted by them. I cannot say enough about Nikki, as she was so courteous and helpful and a tow truck was in route in no time at all. The dealership had my car repaired in less than 3 hours on March 30, and even delivered my car to my home here in Cincinnati... I can tell you from numerous dealings with car dealerships that we have never had this kind of service, ever. The dealership here in Cincinnati that we purchased our car from has never been this helpful, and has even have been rude to us on several occasions. I can honestly say, that when we purchase another Chevy, probably in a year and a half, we will definitely come to Jim Gusweiler GM Dealer even though it is a little farther to drive for a new car, the service is well worth it. I would highly recommend Jim Gusweiler dealership to anyone who is looking for a loyal and dependable company from which to buy a car. Kudos to this company and it's employees for being not only courteous, but fully aware of my dilemma and willing to go the extra distance to help me. Please feel free to contact me at 513-532-9137 (Gail Coleman) for any further comments, or email us at Gcoleman4@cinci.rr.com. Sincerely, Garry and Gail Coleman More

I just have to give one big shoot out to the team in service and Nikki. Nikki and the service department team has taken such good care of me in all my visits. They have squeezed me in when I needed to service and Nikki. Nikki and the service department team has taken such good care of me in all my visits. They have squeezed me in when I needed to get work done, gave me loaner cars when the work big. I can't really say enough how well Nikki has and will take care of you. In these tougher economic times Nikki tells you how it is and doesn't pressure you to buy everything including the kitchen sink. The quality of work is outstanding as well. I have not had to take my car back to Gusweiler for any problems. I can't say that about the last dealer that seemed like they could never fix my 2010 Malibu. Thank you thank thank you Nikki and the rest of the great staff. Next time I am in the market for a car I will keep my dollars local and buy from Gusweiler's!!!! More

Do I have a review? Yes I do! We traded our Jeep at Do I have a review? Yes I do! We traded our Jeep at Ford Mercury in Hillsboro Ohio about 6 years ago for a 2001 Ford Van. We traded the Jeep as a Do I have a review? Yes I do! We traded our Jeep at Ford Mercury in Hillsboro Ohio about 6 years ago for a 2001 Ford Van. We traded the Jeep as a down payment and then were financed for 8400.00. We paid on that van for several years (10,000) later we decided to see what our pay off was. $8400! Still! I went in search for a better vehicle (our van had about 9 recalls, dangerous ones) and stumbled on to Gusweiler's. Kieth Burns helped us so much! We ended up with a beautiful Monte Carlo! It might be a 98, but it is in wonderful condition and it runs like a scalded dog! It is saving us so much gas compared to that van! Kieth has a cross hanging in his office and being very religious myself, it instantly made me feel at home. He is honest and tries everything in his power to HELP you! I have nothing but good things to say about this dealership and it's employee's. I plan as soon as I can to go back for a second vehicle. I'm keeping my Monte, but we need a second car also. I will go through Kieth to get it. He introduced us to Rick Hall while we were there and Rick is a very pleasant and kind person also. He did his best to help us also. I am shocked that we qualified for a vehicle because of our credit history, but Gusweiler gave us the chance we needed and that it so AWESOME! Thank you my friends! More

Working with Keith was extremely easy. I live out of town but he was able to find what I wanted and complete the deal over the phone in one week. All I had to do was show up to pick up my vehicle and s town but he was able to find what I wanted and complete the deal over the phone in one week. All I had to do was show up to pick up my vehicle and sign the paperwork. He was very friendly and accomadating. I would definitely recommend purchasing a vehicle with him to anyone I know. More