SVG Chevrolet Buick GMC Cadillac

Apparently since my last review, all of the staff has been replaced. I took my Acadia in for repair, back glass was leaking. I have owned this vehicle from new until now. The factory warranty has expired been replaced. I took my Acadia in for repair, back glass was leaking. I have owned this vehicle from new until now. The factory warranty has expired but I have an extended warranty. I was told they found the leak but I need to take it to a glass shop and give the warranty info. The glass shop will not accept the warranty. The glass shop, which SVG utilizes, said that SVG should do the claim and the glass shop will do the repair. SVG gets paid by the warranty company, the glass shop is paid by SVG. I'll be using a different service department/dealership in the future. I've utilized SVG/Gusweiler for many years, time for a change. More

Was very polite and knowledgeable. Was done in a reasonable time amount. Less then we was told which was a plus. Was done in a reasonable time amount. Less then we was told which was a plus. More

Honest, professional service I would just like to thank the folks at SVG WCH for their honest and professional service in regard to the factory recall work that my vehicle needed. I would just like to thank the folks at SVG WCH for their honest and professional service in regard to the factory recall work that my vehicle needed. I called Jerry Haag in Hillsboro three weeks ago and they said they had to order parts and would call me back...I never heard a word out of them. So I called SVG on Monday. They said it would take a couple of days and made an appointment for me for Wednesday morning! Staff was comprised of genuinely polite and courteous individuals. It was a real treat to visit this dealer/service center. More

Always had good service here Service advisor Eddie Cobb has always been very pleasant and friendly My experience here with both sales and service has always been positive and they Service advisor Eddie Cobb has always been very pleasant and friendly My experience here with both sales and service has always been positive and they have been very helpful More

Review This dealership does a very good job showing any concerns they have seen during visit and will work with you if another day is better to get your work This dealership does a very good job showing any concerns they have seen during visit and will work with you if another day is better to get your work done. More

Great customer service. Timely Easy to schedule an appointment that fits MY schedule. Friendly people. No delays. Can expect that the job will be completed professionally and in a t Easy to schedule an appointment that fits MY schedule. Friendly people. No delays. Can expect that the job will be completed professionally and in a timely manner More

Great Service Everybody is friendly and goes out of their way to make sure we were happy. Nick is a friendly guy who wants make sure the customer is satisfied. Everybody is friendly and goes out of their way to make sure we were happy. Nick is a friendly guy who wants make sure the customer is satisfied. More

AFTER 9 VISITS TO GET A SQUEEK FIXED ( UNDER THE HOOD ) I HAVE GIVEN UP AND HAVE PUT MY YUKON UP FOR SALE. WHOEVER BUYS IT , THEY GET THE SQUEEK FOR FREE! I SHOULD HAVE TAKEN IT TO JIM VANDYKE AUTO REPAIR I HAVE GIVEN UP AND HAVE PUT MY YUKON UP FOR SALE. WHOEVER BUYS IT , THEY GET THE SQUEEK FOR FREE! I SHOULD HAVE TAKEN IT TO JIM VANDYKE AUTO REPAIR INSTEAD More

I have always had a good experience at the dealership. Sales and service Max Hughes and Rick Farren for sales and Nikki Merritt for service. All staff are courtious. Sales and service Max Hughes and Rick Farren for sales and Nikki Merritt for service. All staff are courtious. More

Professional, Friendly and Customer Focused is my assessment of Nicki in the service department. A pleasure to deal with. Made me happy I bought from Gusweiler. From the first phone call to the pic assessment of Nicki in the service department. A pleasure to deal with. Made me happy I bought from Gusweiler. From the first phone call to the pick up upon completion of service, I was made top feel like my business was important to the dealership and my satisfaction was a number one concern. More