SVG Chevrolet

Great experience Scott did a great job & went out of his way to make it work. We got more for our trade and were able to buy running boards. I would ask for Scott if y Scott did a great job & went out of his way to make it work. We got more for our trade and were able to buy running boards. I would ask for Scott if your in the market for a car. More

Car owner The customer service I received was outstanding. Tim Rever was great. What a great team of people good job..I'm very happy with purchase The customer service I received was outstanding. Tim Rever was great. What a great team of people good job..I'm very happy with purchase More

Above and beyond The whole group, from sales to management went above and beyond to get me the very best deal possible. It was truly a team effort. My fiancee and I ha The whole group, from sales to management went above and beyond to get me the very best deal possible. It was truly a team effort. My fiancee and I had an amazing time. I highly recommend visiting them and seeing what they can do for you. More

Great experience! Brandon sold me a 2010 Chevrolet Silverado. He was a blast to work with and even took care of a few issues I had with the vehicle to make it a perfect Brandon sold me a 2010 Chevrolet Silverado. He was a blast to work with and even took care of a few issues I had with the vehicle to make it a perfect deal for us. Anyone in search of a new vehicle should check out SVG Chevrolet. More

Amazing They accepted me when nobody else would. They went through multiple banks to find the best deal. Very impressed! Would recommend to first time buyers They accepted me when nobody else would. They went through multiple banks to find the best deal. Very impressed! Would recommend to first time buyers also have plenty for experienced buyers with good credit. More

MikeG Jack,Brian&Emily were the team I felt with. Everyone was extremely helpful. Knowledgeable & Friendly. I will most definitely come back for future auto Jack,Brian&Emily were the team I felt with. Everyone was extremely helpful. Knowledgeable & Friendly. I will most definitely come back for future automobile purchase. More

Exceeded My Expectations I was impressed with how welcoming the staff were when I entered the dealership. I found exactly what I was looking for in a vehicle and for a very go I was impressed with how welcoming the staff were when I entered the dealership. I found exactly what I was looking for in a vehicle and for a very good price. My sales consultant Cory Morris went above and beyond thoroughly explaining the features of my vehicle and making sure I understood how to use them. I was astonished by Cory's knowledge of each feature in my vehicle. Cory synced my phone to my car so I could listen to the music on my phone immediately. Cory also assisted me in setting up my OnStar services. It was nice to learn visually the features of my new car instead of having to read the manual. I was very happy with my purchase and the quality of customer service I have received. I would recommend this dealership to everyone. More

Great Service They made sure to stay in my price range and worked with me to make sure I got the car I loved. I walked in with an idea of a car and walked out happi They made sure to stay in my price range and worked with me to make sure I got the car I loved. I walked in with an idea of a car and walked out happier with a different car. They made sure I kept an open mind. More

We love our 2017 Traverse Thank you Scott for helping us out. He was professional and easy to deal with. He knew his product and explained all the features and how to use every Thank you Scott for helping us out. He was professional and easy to deal with. He knew his product and explained all the features and how to use everything. He also helped us our with our trdadeyand got our payment where we needed to be. Thank you Scott for all your help. More

Car was misrepresented--drove 400 miles to be disappointed ! I contacted the dealership early last week inquiring about a 2015 Dodge Dart SXT (stock # P455) which is described on their site as 'like new.' I wa I contacted the dealership early last week inquiring about a 2015 Dodge Dart SXT (stock # P455) which is described on their site as 'like new.' I was interested in the car for my son because it has less than 8,000 miles on it. I spoke with Brandon who was very helpful. I explained to Brandon that I live in St. Louis, MO. and would be traveling quite a distance so I would appreciate if he could be my eyes and completely describe the condition of the car to me. I also explained to Brandon that if the car wasn't as described when I arrived at the dealership, I would not close the deal even though I was traveling nearly 400 miles each way. After getting two pictures from him of a small crack in the rear bumper and a small paint fleck in the front bumper, I proceeded to provide my credit card for a $500 deposit. Before making this long trip, I decided it would be a good idea to request a 2nd opinion on the condition of the car, this time from someone in management. So, two messages were left for Bob (manager) at the Greenville location to call me, which he never did (this was Thursday 2-23.) I also called Bob and left a voicemail explaining my situation but again, no return call. Friday morning I texted Brandon and told him I wanted to speak to the manager prior to making the trip. Finally, at noon on Friday I got a call from Brandon and Bob so I explained to Bob my situation and requested that he perform a thorough inspection of the car, inside and out, and report back his findings. I also explained to Bob that it would be very frustrating to drive 800 miles round-trip to find a car not exactly as described. Bob said he understood completely and that he would call me within an hour. Again, no call back. After waiting 4-5 hours, I texted Brandon asking why Bob hadn't called me and he said that Bob looked at the car and it didn't smell smoked in nor did he find any other cosmetic issues with the car. Upon arrival, it didn't take me 30 seconds to discover that the car had a mismatched tire and 3 badly marred wheels, in fact some really bad and VERY noticeable curb rash. After getting the car outside in the daylight, I also discovered the car had a crack in the front bumper. None of these items were disclosed to me. I relied on the video on their site which describes the car as 'like new' as well as the salesman's description of only two small flaws, and of course I relied on Bob's depiction of the car given he is a member of the management team. I felt confident in making the trip but needless to say I was very disappointed to find the car in this condition. I asked to speak to Bob who suddenly became unavailable, so we left and headed west. Obviously, we did not buy the car. As you might imagine, this has left a very bad taste in my mouth and I'm being polite here. I was crystal clear that I wanted an honest representation of the car and what I received was anything but. These were not minor cosmetic flaws which were easily overlooked. These were very obvious, conspicuous issues which anyone with a trained 'car inspection' eye would have picked out even faster than I did. Looking over a car is in every car manager's DNA so this was not a simple mistake in my opinion. It was at a minimum laziness and at most an overt attempt to pull one over on a customer. I guess Bob figured I would buy the car after investing so many miles in the trip to purchase it. The fact that he didn't give us the common courtesy of an apology for our expensive inconvenience was the icing on the cake. As I'm sure you know as a business owner, your reputation is everything. Not only did Bob cost Brandon a sale that day, he cost the dealership many untold sales in the future. Experiences like the one I had at SVG are what customers fear the most about buying a car. More