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Safford Brown Hyundai Fairfax

Fairfax, VA

Overview
Employees
Reviews
Vehicles
3.9
982 Reviews
We are the oldest and largest DC area Hyundai Dealer since 1986 and have a strong and committed sales staff with many years of experience satisfying our customers’ needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don’t see what you are looking for, click on Vehicle Finder Service, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, fill in your starting address below for interactive driving directions and other contact information. We look forward to serving you!
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10925 Fairfax Boulevard

Fairfax, VA

22030

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Showing 982 reviews

October 23, 2025

The staff were welcoming from the moment I walked in. The wait time was short, and my car was ready as promised. The shop is under remodeling, so the waiting area wasn’t available, but luckily, there wer More

by benecia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember their names
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Oct 23, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you, for your wonderful feedback! We're thrilled to hear that you had an excellent experience at Safford Brown Hyundai Fairfax and that our staff made you feel welcomed. We appreciate your understanding regarding the renovations, and we're glad you found nearby coffee shops for your convenience. We look forward to seeing you again once the renovations are complete! Your recommendation means a lot to us! Sincerely, The Team at Safford Brown Hyundai Fairfax

October 23, 2025

Don is great to work with. Very satisfied. Happy with my Santa Fe calligraphy vehicle. More

by nbeheiter
Recommend Dealer
Yes
Employees Worked With
Don
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Oct 23, 2025 -

Safford Brown Hyundai Fairfax responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 23, 2025

I purchased a car here in VA and needed to register it in MD. Car did not pass MD state inspection due to rear break pads, 4 wheel alignment, and window tint even though VA window tint state law is more stri More

by cicmilus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jae Ha
3.0
This rating includes all reviews, with more weight given to recent reviews.
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October 22, 2025

They were just great. Everyone was polite. They told me what my car needed and fixed it. And it took them a reasonable amount of time. More

by Sandy Scruggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Durdaller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alix Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Ha
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 22, 2025

I had an appointment at 7:20 and my car sat in an outside lot until approximately 8:15. That is completely unacceptable and horrible customer service. More

by artlemuel
Recommend Dealer
No
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October 22, 2025

They offered services that I was eligible for, due to warranty, that I was unaware of. They were really helpful More

by EPHOENIX6
Recommend Dealer
Yes
Employees Worked With
Rob
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Oct 22, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 21, 2025

The service department is consistently top notch and Alix is excellent! One of the reasons I am a repeat customer is the service department. More

by B. Evans
Recommend Dealer
Yes
Employees Worked With
Alix Hoge
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Oct 21, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you! We truly appreciate your kind words about our service department and Alix. It’s wonderful to hear that our team has consistently met your expectations and that you continue to choose Safford Brown Hyundai Fairfax. We look forward to serving you again soon! Sincerely, The Team at Safford Brown Hyundai Fairfax

October 21, 2025

This location will be better after the construction and renovations are done. A little chaotic at the moment More

by bwilburn923
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mcnulty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Durdaller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alix Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Ha
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for your feedback! We appreciate your understanding during this transition period at Safford Brown Hyundai Fairfax. We are excited about the improvements and believe they will enhance your experience. Please feel free to reach out if you have any questions or need assistance in the meantime. We look forward to seeing you again! Sincerely, The Team at Safford Brown Hyundai Fairfax

October 21, 2025

Helpful, professional and fast Cooperative, professional, and quick in performing periodic maintenance on the car, and easy in delivering and receiving the car More

by Rayedalrajhi055
Recommend Dealer
Yes
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Oct 21, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Hyundai Fairfax.

October 21, 2025

5 Star because of continuing and Outstanding Customer Service by my long standing Customer Service Rep Josh Durdaller. John Guerre, Fairfax Hyundai Customer since 2005!! More

by jfguerre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Durdaller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Hyundai Fairfax.

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