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Safford Hyundai Fairfax

Fairfax, VA

Overview
Employees
Reviews
Vehicles
4.3
1,200 Reviews
We are the oldest and largest DC area Hyundai Dealer since 1986 and have a strong and committed sales staff with many years of experience satisfying our customers’ needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don’t see what you are looking for, click on Vehicle Finder Service, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, fill in your starting address below for interactive driving directions and other contact information. We look forward to serving you!
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10925 Fairfax Boulevard

Fairfax, VA

22030

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Showing 1,200 reviews

December 30, 2025

Very attentive and helpful. Appreciated their prompt communication and quick service once the parts arrived. More

by laurenandmattr
Recommend Dealer
Yes
Employees Worked With
Mike
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Dec 30, 2025 -

Safford Hyundai Fairfax responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Hyundai Fairfax!

December 24, 2025

Servicing went well; communication I'd rate a 3. I got texts after I showed up in person to check on status, after a 3-1/2 hour wait. I finally succeeded in having Derek show me how the iQ charger w More

by rjurenas
Recommend Dealer
Yes
Employees Worked With
Alix
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Dec 24, 2025 -

Safford Hyundai Fairfax responded

Thank you for your feedback. We're glad to hear that your servicing experience went well and that Derek was able to assist you with the iQ charger. We understand that timely communication is crucial, and we'll work on improving in that area. If you have any further concerns, please don't hesitate to reach out to us at Safford Hyundai Fairfax. We appreciate your input and look forward to serving you again! Sincerely, The Team at Safford Hyundai Fairfax

December 23, 2025

Good customer service He is very detailed about my car mantinance and upgrade service in needs More

by joelisestrada
Recommend Dealer
Yes
Employees Worked With
Josh
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Dec 23, 2025 -

Safford Hyundai Fairfax responded

Thank you for your feedback! We appreciate your positive comments about our customer service at Safford Hyundai Fairfax. It is great to hear that you found our team detailed and helpful regarding your car maintenance and upgrade needs. Looking forward to assisting you again in the future! Sincerely, The Team at Safford Hyundai Fairfax

December 22, 2025

Extremely poor communication. I had to call and leave messages only to not get calls back. The worst part was that I was also told two conflicting things about my car. First they More

by markgranger7
Recommend Dealer
No
Employees Worked With
Charisse, Jorge, Derek
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Dec 24, 2025 -

Safford Hyundai Fairfax responded

Thank you for sharing your experience with us, Mark. We understand that communication is crucial and we appreciate your feedback regarding the conflicting information you received about your vehicle. We strive for clarity and efficiency at Safford Hyundai Fairfax, and your insights help us improve. Our team values your input and hopes to regain your trust. Sincerely, The Team at Safford Hyundai Fairfax

December 22, 2025

I already filled out the survey No updates were ever given to me. I waited 5 hours at a starbucks for an oil change and tire rotation. I had to call to get an update. The service center seemed overbooke More

by CHRIS.ANAYA77
Recommend Dealer
No
Employees Worked With
Robert
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Dec 24, 2025 -

Safford Hyundai Fairfax responded

Chris, I understand your frustration with the situation. However, I am unable to connect the name on your review to a VIN number, and thus am unable to assist further without being able to see your service records. I would appreciate if you could reach out to me directly with more information so I can help. I hope to hear from you soon. Sincerely, Derek Wright Parts and Service Director dwright@saffordauto.com

December 22, 2025

Jorge was very professional and very kind and friendly he was also very knowledgeable and suggestive More

by msqida2020
Recommend Dealer
Yes
Employees Worked With
Jorge Campos
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Dec 22, 2025 -

Safford Hyundai Fairfax responded

Thank you for your feedback! We're pleased to hear that Jorge provided you with a professional and friendly experience at Safford Hyundai Fairfax. His knowledge and suggestions are truly appreciated. We hope to see you again soon! Sincerely, The Team at Safford Hyundai Fairfax

December 22, 2025

Don was fantastic. He went above and beyond in taking care of everything I could possibly need. He explained all my options and the costs. He stayed late to help me get More

by mercierms
Recommend Dealer
Yes
Employees Worked With
Don Barker
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Dec 22, 2025 -

Safford Hyundai Fairfax responded

Thanks for sharing about your experience with Safford Brown Hyundai Fairfax. We appreciate your business and hope to see you again soon!

December 22, 2025

My service appointment was handled efficiently and professionally. I was greeted promptly, and kept well informed about the progress with my car. More

by rogerpgreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Durdaller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2025 -

Safford Hyundai Fairfax responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Hyundai Fairfax!

December 22, 2025

I love working with Alix and team. They are always very pleasant and have the answers to any questions right away. More

by jaybrooke4
Recommend Dealer
Yes
Employees Worked With
Alix
Report | Print
Dec 23, 2025 -

Safford Hyundai Fairfax responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Hyundai Fairfax.

December 22, 2025

Winderful. Very satisfied. Had a really good time. David was great. He is knowledgeable, very smart, understood my concerns, and resolved them. More

by jihaham
Recommend Dealer
Yes
Employees Worked With
David Kraemer
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Dec 23, 2025 -

Safford Hyundai Fairfax responded

Here at Safford Brown Hyundai Fairfax, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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