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Safford Brown Hyundai Fairfax

Fairfax, VA

Overview
Employees
Reviews
Vehicles
4.2
1,056 Reviews
We are the oldest and largest DC area Hyundai Dealer since 1986 and have a strong and committed sales staff with many years of experience satisfying our customers’ needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don’t see what you are looking for, click on Vehicle Finder Service, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, fill in your starting address below for interactive driving directions and other contact information. We look forward to serving you!
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10925 Fairfax Boulevard

Fairfax, VA

22030

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Showing 1,056 reviews

November 10, 2025

Excellent The people were very nice and got me in and out in time and very nice. More

by wislref
Recommend Dealer
Yes
Employees Worked With
Jorge service advisor
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Nov 10, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for choosing Safford Brown Hyundai Fairfax. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 10, 2025

Always helpful and get things done. Have nothing more to add other than dealership is very trustful. More

by yckap
Recommend Dealer
Yes
Employees Worked With
Alix
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Nov 10, 2025 -

Safford Brown Hyundai Fairfax responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 10, 2025

Prices are high. Many discounts and offers the previous dealer owner used to offer are gone. More

by hussamelewh
Recommend Dealer
No
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Nov 13, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for sharing your thoughts. We understand that changes in pricing and available offers can be a concern for customers. At Safford Brown Hyundai Fairfax, we want every customer to feel informed and confident in their decisions, and your feedback is valuable in reviewing how we manage our offers and discounts. Please feel free to contact us directly if you’d like to share more details or continue the conversation. Ensuring your satisfaction is our priority. Sincerely, The Team at Safford Brown Hyundai Fairfax

November 09, 2025

SB did not provide sufficient documentation of the need to replace two tires with 28000 miles by showing me those replaced. More

by Jerry Rogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Durdaller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alix Webb
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2025 -

Safford Brown Hyundai Fairfax responded

Jerry, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 09, 2025

It was easy to schedule my service appointment online and the service was done on schedule. I was very satisfied with the staff. Can't wait until the renovation is completed. More

by matt.poe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Durdaller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 08, 2025

Josh was just easy to work with and communicate with Josh was easy to work with, communicating effectively at all times of the repair working in adverse conditions at a dealership under renovation. More

by MARVINKON24
Recommend Dealer
Yes
Employees Worked With
Josh D
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Nov 08, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for your wonderful review, Marvin! We're glad to hear that you found Josh easy to work with and that he communicated effectively during your repair process at Safford Brown Hyundai Fairfax. We appreciate your patience with the renovations and look forward to assisting you again in the future! Sincerely, The Team at Safford Brown Hyundai Fairfax

November 08, 2025

It was easy to setup my appointment online. When I dropped off my car it was very quick to check in and go over what I needed done. The communication from the service rep (Alix) was great (clea More

by SEMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alix Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for your wonderful review! We're glad to hear that you had a smooth experience scheduling your appointment online and that the check-in process was quick. It's great to know that Alix provided excellent communication regarding your service options and costs. We appreciate your feedback and hope to see you again at Safford Brown Hyundai Fairfax for your future needs! Sincerely, The Team at Safford Brown Hyundai Fairfax

November 08, 2025

Josh clearly explained the work that was needed. He also clearly broke down the costs that I incurred. More

by KENMEPSTEIN
Recommend Dealer
Yes
Employees Worked With
Josh Durdaller
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Nov 08, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for your feedback, Ken! We’re glad to hear that Josh provided clear explanations regarding the work and costs involved. At Safford Brown Hyundai Fairfax, we strive to keep our customers informed throughout their experience. We appreciate your kind words and hope to see you again soon! Sincerely, The Team at Safford Brown Hyundai Fairfax

November 08, 2025

Very responsive customer service, appreciate their attention in making sure the customer is taken care of. More

by SNELLYOULATER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alix Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 08, 2025

Fantastic customer service from start to finish-got the used car that was just right for me. Highly recommend More

by SUSAN.BURRY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Durdaller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abraham and Lery were so kind, patient and knowledgeable
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Nov 08, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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