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Safford Brown Hyundai Fairfax

Fairfax, VA

Overview
Employees
Reviews
Vehicles
4.2
1,069 Reviews
We are the oldest and largest DC area Hyundai Dealer since 1986 and have a strong and committed sales staff with many years of experience satisfying our customers’ needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don’t see what you are looking for, click on Vehicle Finder Service, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, fill in your starting address below for interactive driving directions and other contact information. We look forward to serving you!
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10925 Fairfax Boulevard

Fairfax, VA

22030

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Showing 1,069 reviews

November 07, 2025

Timely, informative, patient Josh is one of the best service reps I have ever worked with. More

by BARRIEW1
Recommend Dealer
Yes
Employees Worked With
Josh D
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Nov 07, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Safford Brown Hyundai Fairfax to be a positive one. Please don't hesitate to reach out if you need anything else.

November 07, 2025

Very knowledgeable about car issues, responsive to questions and concerns, excellent customer service and reliable. The staff is friendly and easy to talk to. More

by Fox99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Durdaller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Safford Brown Hyundai Fairfax to be a positive one. Please don't hesitate to reach out if you need anything else.

November 07, 2025

This place was fantastic, quick, lovely, friendly, exquisite, and professional. They made it easy to drop of my car and their staff were so quick to help me out More

by matthewkenne2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alix Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Safford Brown Hyundai Fairfax to be a positive one. Please don't hesitate to reach out if you need anything else.

November 06, 2025

Great service as long as you get there early. Always very busy. Renovation going on, so things are not normal, but they’re working around it. More

by RPARLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Durdaller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2025 -

Safford Brown Hyundai Fairfax responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Hyundai Fairfax!

November 05, 2025

The manager was condescending and rude to me even despite a reasonable and respectful request to inquire about lower cost More

by Kenyoo
Recommend Dealer
No
Employees Worked With
The Manager in particular was condescending. I will never go back.
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Nov 07, 2025 -

Safford Brown Hyundai Fairfax responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit.

November 05, 2025

It was easy to get an appointment and we were kept up to date via texts More

by LIZ.JOHNSON65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Durdaller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alix Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 04, 2025

I wish he had been up front about cost of package before I committed. This is the first time I've felt taken advantage of a little bit. More

by JENGUNN11
Recommend Dealer
Yes
Employees Worked With
Andrew
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Nov 05, 2025 -

Safford Brown Hyundai Fairfax responded

Jen, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

November 03, 2025

Alix is always professional, knowledgeable and helpful. She is an outstanding representative of your dealership. More

by restongrrl
Recommend Dealer
Yes
Employees Worked With
Alix
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Nov 03, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for your kind words! We're thrilled to hear that Alix provided you with such a positive experience at Safford Brown Hyundai Fairfax. We pride ourselves on having a knowledgeable and professional team, and it's wonderful to see that reflected in your visit. We look forward to assisting you again in the future! Sincerely, The Team at Safford Brown Hyundai Fairfax

November 03, 2025

Quick warranty repairs and solid work, but a currently very overcrowded facility undergoing renovation. Polite customer service. More

by JAMESLBONOMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for taking the time to share your feedback with us, James. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 03, 2025

Checked car for burning oil. Needed to have checked prior to another scheduled service That's enough. More

by sneakysnake10
Recommend Dealer
Yes
Employees Worked With
Alix and Josh
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Nov 03, 2025 -

Safford Brown Hyundai Fairfax responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Hyundai Fairfax!

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