Safford Brown Hyundai Leesburg

This was the easiest car buying experience ever! I found the car I wanted online with a very reasonable price, and called and spoke with Amr to set up a test drive. Amr was really easy to talk to and answer the car I wanted online with a very reasonable price, and called and spoke with Amr to set up a test drive. Amr was really easy to talk to and answered all of my questions! Also, I had a trade in and they were able to give me the value I requested without any hassle! Very easy and pleasant experience! I would definitely return to Brown's! More

Sure I will back again to Browns leesburg Hyundai and I will recommend Browns to my family member and friends as they are good customer service. will recommend Browns to my family member and friends as they are good customer service. More

Two and half stars looks like Oscar Morganstern is running this place into the ground. More about the dollar than the customer. They wash the vehicle put it for sale. No inspection no concerns for saf running this place into the ground. More about the dollar than the customer. They wash the vehicle put it for sale. No inspection no concerns for safety. More

No Help I purchased a Veloster from this dealership 2 years ago. It was a great experience and the sales/finance people I communicated with were amazing. Ev I purchased a Veloster from this dealership 2 years ago. It was a great experience and the sales/finance people I communicated with were amazing. Even the service department was (is still) great. Here's my gripe. I went in last weekend to trade in the Veloster for an SUV ($20k price tag) ad my wife and I are expecting. The salesperson was helpful, not very knowledgeable, but had me test drive a used SUV which I liked. When working with the finance manager, that's when everything went downhill. She was rude (complaining about people coming in at 4 o'clock "I get here at 9, i'm not staying past 5") and said none of the banks were willing to work with me due to negative equity and average credit score. She wanted me to put $4k down. I said no thank you and left. I immediately went to Dulles Motorcars up the street and they put me in a BRAND NEW Jeep for $21k and only $1k down. She did not do her job or even attempt to help me, let alone be professional in any sort of way. My wife and I have now bought 4 vehicles from Dulles Motorcars and we will never go anywhere else. Good job losing out on a $20k sale! More

Great Service! I went there to buy a car and they were very good and kind with me, they give me all the possibilities according to my budget and that was great! I went there to buy a car and they were very good and kind with me, they give me all the possibilities according to my budget and that was great! More

Usual Trickery and Lying with Lack of Respect for Customers I spoke with Steve Marzo about a car that I was interested in and got initial quote that looked favorable to me and I scheduled time with Steve who to I spoke with Steve Marzo about a car that I was interested in and got initial quote that looked favorable to me and I scheduled time with Steve who told me that his manager Eddie Castillo will be onsite after 1:00 PM and I should come in after that. I called in again to confirm that Steve knew I was coming from a different state and he acknowledged. My intention was to do the pricing and paperwork on a car that was scheduled to arrive later at this dealership and I was willing to put a deposit. Upon driving almost 2 hours, we get there and Steve tells me Eddie didn't realize we were coming from a different state and didn't account for difference in taxes although he had told him about my situation. Eddie comes over and says he didn't even know I was coming to the dealership. Absolutely ridiculous for someone to waste my work day into just getting me to come to the dealership. If you are looking for a car, look at other dealerships that have better reviews than these guys. The actual service is worst than what the reviews say. More

Tough customer with problems! I have extremely tough circumstances and Wally and Sherman went what I feel is above and beyond to find and help fund financing for me. Their honesty I have extremely tough circumstances and Wally and Sherman went what I feel is above and beyond to find and help fund financing for me. Their honesty and integrity will bring me back sooner rather than later where I hope to approach with better circumstances. More

Sales Team will lie, cheat and steal I'm in the market for a new vehicle and called these crooks. I agreed upon a price for the vehicle I was interested in over the phone , but when I arr I'm in the market for a new vehicle and called these crooks. I agreed upon a price for the vehicle I was interested in over the phone , but when I arrived it was a bait and switch. The circus of crooks sales team uses standard high pressure sales tactics used at used car lots. I have bought new vehicles for over fifty years and these crooks are by far the worst new car dealer I have ever dealt with. If you like wasting your time and hard earned money dealing with crooks this is your place! More

Great experience, friendly, helpful staff Our daughter had a great buying experience with Yusuf and we went to see what Brown's had on the lot for us! After many visits, Andy was very hel Our daughter had a great buying experience with Yusuf and we went to see what Brown's had on the lot for us! After many visits, Andy was very helpful and kind in our search for the"perfect" car! I consider myself picky and Andy was awesome and always patient throughout the process. I never felt pressured and I enjoyed coming in joking with the "crew". We finally settled on a vehicle and I am more than HAPPY with my purchase. Steve Burger, Sherman Henderson, Yusuf and all the staff were excellent! Special thanks to Sherman for his follow up and professionalism in ensuring that we were satisfied with our financing options. We plan to send many referrals and want them to know how much we appreciate the way they do business at Brown's Leesburg Hyundai! The Smarts :) RIP Jim Maddux, such a helpful, friendly spirit, you will be missed! God Bless! More