Safford Brown Hyundai Manassas

Continue doing the good work They wash my car and they shine my tires and I really appreciated the work they did shine my tires and I really appreciated the work they did More

I was able to get scheduled maintenance in right before traveling for Thanksgiving. They were thorough and efficient and friendly and Ken was super helpful! Even though this is a bit out of the way for me, traveling for Thanksgiving. They were thorough and efficient and friendly and Ken was super helpful! Even though this is a bit out of the way for me, I’ll definitely be back for all of my car needs. Plus they even washed and vacuumed my car which I was planning to do after my appointment! More

The staff was professional and courteous the customer waiting area was clean and pleasant. The word counting. It is now annoying!! waiting area was clean and pleasant. The word counting. It is now annoying!! More

I had a great experience at this dealership. All of the staff members I dealt with were friendly, knowledgeable, responsive and very helpful. All of the staff members I dealt with were friendly, knowledgeable, responsive and very helpful. More

The staff was proffesional and courteous the customer waiting area was clean and pleasant with a good selection of beverages and snacks. waiting area was clean and pleasant with a good selection of beverages and snacks. More

Service was great! They found the cause of something that had been bothering me for months! They found the cause of something that had been bothering me for months! More

Accommodating and friendly Making the appointment for both vehicles was simple. Gave many options for dates to fit my schedule. both vehicles was simple. Gave many options for dates to fit my schedule. More

Already did Was ok with the survey until the word counting. It is now annoying!! counting. It is now annoying!! More

Amazing dealer . The sale name is Cheick Mbaye and Kerri Estrada to help me alot because this is a first time buy the car then I appreciated about they make for me. The sale name is Cheick Mbaye and Kerri Estrada to help me alot because this is a first time buy the car then I appreciated about they make for me. More

Ken was very nice, but I could have been informed about cost upfront for diagnostic code reading. $205.00 seemed absorbent. I was not informed about this huge fee until I declined service. I certainly expe cost upfront for diagnostic code reading. $205.00 seemed absorbent. I was not informed about this huge fee until I declined service. I certainly expected that it would not be free... but felt that was alot to read why check engine light was illuminated. I cancelled inspection prior to start of work. Was told over 1,100 for O2 sensor and brakes. Why the brakes were checked idk. Rather than waste 205.00 we opted to get both done there. After waiting I was informed brakes, rotors done. O2 not. Well that's why it came in. The code read replace 02 sensor. The mechanics there could not get sensor off to replace. I'm surprised a service center does not have means to do this. I didn't decline this service. The dealership couldn't do it. Ken was kind enough to drop diagnostic fee and did do the inspection at no charge. He was nice about it. You can't service a hyundai.. UH? IDK Not a good day!! Can't be serviced by Hyundai ???? Cashier lady so nice! More