
Safford Brown Kia Manassas
Manassas, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Huge shout-out to the General Manager at Kia Safford Brown Manassas for providing wonderful service! He navigated through some difficulties and ultimately made sure I left 100% happy with my customer sa Brown Manassas for providing wonderful service! He navigated through some difficulties and ultimately made sure I left 100% happy with my customer satisfaction. I'm incredibly impressed and will definitely be recommending this dealership to all my friends! More
They only gave me one key fob when I bought the car and promised to have another one made fore me after I took delivery. That never happened. I had to go to another dealership for the fob. $556 later pro promised to have another one made fore me after I took delivery. That never happened. I had to go to another dealership for the fob. $556 later problem solved, no thanks to Safford Brown Kia. More
Personable staff. Highly efficient and informative. Physical plant is inviting and clean. Excellent salesperson, John Sasso. Willingness to go the extra mile to fill c Highly efficient and informative. Physical plant is inviting and clean. Excellent salesperson, John Sasso. Willingness to go the extra mile to fill customer requests. More
The service is to busy, I take my car in a month ago with driver side tire low on pressure. They did the recall on the vehicle and add air to tire. They didn't check on why it was losing air. When I toke it driver side tire low on pressure. They did the recall on the vehicle and add air to tire. They didn't check on why it was losing air. When I toke it on for the tire. They find nail in the tire and I would have to pay for the repair. The tire have been losing pressure from day one with vehicle More
John Sasso is amazing. My wife and I adore him and always go to him. He has taken care of us since 2017. He is a man of integrity, family oriented, kind a man, and just the My wife and I adore him and always go to him. He has taken care of us since 2017. He is a man of integrity, family oriented, kind a man, and just the best salesman. I would highly recommend him to everyone. Do reach out to him, you would not regret it. More
I had my tire fixed at Safford Kia under warranty, and they were very professional and courteous and even washed my car! they were very professional and courteous and even washed my car! More
Ali was a wonderful salesperson and was happy to answer all of our questions. The dealership was clean and neat. There were several workers dealing with other customers. Only complaint was I had called sev all of our questions. The dealership was clean and neat. There were several workers dealing with other customers. Only complaint was I had called several times the week before about the vehicle, confirming the price and appointment and interest in the car and when arrived, they didn’t seem to know what was going on. The car was also filthy dirty when shown it. More
Terrible customer service, unprofessional, and I would NEVER recommend this dealership to anyone. If you want to experience mistreatment, not be valued as a customer, and ran out the door, this is the pla NEVER recommend this dealership to anyone. If you want to experience mistreatment, not be valued as a customer, and ran out the door, this is the place to be. More
I wish it was no star at all I will rate it 0 this place I don’t recommend at all only few people are honest there so much happen with a bmw I got well first I got an x3 less than a week the radiator was me I don’t recommend at all only few people are honest there so much happen with a bmw I got well first I got an x3 less than a week the radiator was messed up car was leaking took back you think everything was as fix no in less than 2 weeks after we picked the car then boom it shut off completely on us in the middle of nowhere in Va we pay out of pocket to get it towed they promised to give the money back but they never did… long story short we decided to upgrade it to another bmw x5 thinking that will be better lord same thing it shut off on us in the middle of New Jersey turnpike we called bmw to get roadside assistance the dealership promised to pay us 50% back of whatever we were being charged for towing it from jersey to Manassas because it was $1200 plus another $200 for authority to get it out of the turnpike… basically car had starter issues and battery they got fix never call me to tell me anything about the service that was done or that my car was ready I had to call to check in with them… I asked for my check about the 50% never got it and Manager told me that we not supposed fix your car when I have warranty on my car with them a car I just got from them in January anyway to many scammers and liars in this dealership Angel oh the worser smh I am working on suing them for so many things and for selling me a bad car I leave everything in god hands they will see for sure specially angel one of the managers 🙏🏾🙏🏾🙏🏾🙏🏾 More
My first visit to this dealership for service was very good. However, my second visit for service at this dealership was even better. My service technician was friendly and trustworthy. I didn’t have worr good. However, my second visit for service at this dealership was even better. My service technician was friendly and trustworthy. I didn’t have worry about being charged for services that I didn’t need. My car was returned to me clean and all issues were fixed. I experienced minimal wait time. I recommend this dealership to anyone who needs service or maintenance on their Kia. More