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Safford Brown Kia Manassas

Manassas, VA

4.6
1,419 Reviews
From our highly regarded customer service to the Buy Happy benefits you'll receive with your next vehicle purchase, our Manassas, VA Kia dealership is the perfect place to shop here in the Chantilly and Fairfax area. We go much further than just offering great deals on new KIA K5, KIA Sorento, KIA Soul and KIA Sportage models and used cars. We not only have parts and service offerings to keep your current vehicle in its best shape, but we're dedicated to community service. Enjoy a Pressure-Free Shopping Experience as we Find the Perfect New Kia or Used Car for Your Travels Around Manassas, Chantilly, and Fairfax. From efficient everyday cars like the new KIA K5 to family friendly SUVs like the KIA Sorento, we have plenty to choose from here in Manassas. Kia has long made affordable cars that hold onto their long-term value, and you'll love the sense of efficiency, technology and style you'll find with your next new SUV or car. Of course we also have a huge selection of used cars for customers from Woodbridge, Falls Church and Washington D.C., including several certified pre-owned Kia editions and other kinds of makes and models. You'll find our financing options are easy to understand and we'll help you find the kind of new or used car deal that makes the most sense for your budget. See Why Customers Buy Happy Then Return to Safford Brown Kia for Auto Maintenance and Repairs As if a new Kia or a great deal on a used car weren't enough, we extend our Buy Happy benefits to shoppers who visit from Manassas, Chantilly, or Fairfax. This means some additional perks, including some benefits with our parts and service offerings. Keeping your vehicle well-maintained and serviced is an important part of car ownership and we'll happily help you out when it comes to all kinds of repairs and regular visits. See what we're all about here at Safford Brown Kia by coming over today and we'll go over all your options.
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9030 Liberia Ave

Manassas, VA

20110

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Showing 1,419 reviews

April 26, 2025

Personable staff. Highly efficient and informative. Physical plant is inviting and clean. Excellent salesperson, John Sasso. Willingness to go the extra mile to fill c More

by think2lern
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alphonso
Apr 28, 2025 -

Safford Brown Kia Manassas responded

Thank you for taking the time to leave such kind words about our dealership and your experience here. If there is ever anything else that we can assist you with, please always feel free to let us know. Thanks again!

April 25, 2025

The service is to busy, I take my car in a month ago with driver side tire low on pressure. They did the recall on the vehicle and add air to tire. They didn't check on why it was losing air. When I toke it More

by powerm800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joaquin
Apr 28, 2025 -

Safford Brown Kia Manassas responded

Hello powerm800, We are very sorry to hear that we missed the nail in your tire. Please feel free to reach out to our management team at your convenience at 703.331.8080 to discuss further.

April 07, 2025

John Sasso is amazing. My wife and I adore him and always go to him. He has taken care of us since 2017. He is a man of integrity, family oriented, kind a man, and just the More

by Frvjoaquin13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Safford Brown Kia Manassas responded

Thanks for the amazing feedback regarding your experience with John! We'll be sure to pass along your very kind words. Please let us know if there is anything else we can assist you with in the future. Congratulations - Enjoy!

March 31, 2025

I had my tire fixed at Safford Kia under warranty, and they were very professional and courteous and even washed my car! More

by Carla R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Safford Brown Kia Manassas responded

We're so happy to hear that, Carla! Thank you for your feedback and please let us know if there is ever anything else that we can assist you with in the future!

March 26, 2025

Ali was a wonderful salesperson and was happy to answer all of our questions. The dealership was clean and neat. There were several workers dealing with other customers. Only complaint was I had called sev More

by Nikki Wolfe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shakeeb Akbarzai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Akbarzai
Apr 28, 2025 -

Safford Brown Kia Manassas responded

Hello there, Thank you for taking the time to share your experience with us regarding your recent experience with Ali at our dealership. We are very sorry to hear that the vehicle was not cleaned up before they showed it to you and that there was some confusion upon your arrival. Your feedback is very important to us and will be given to our management team to review for improvements to our process to better assist our clients moving forward. Please reach out with any questions or concern that you may have.

March 10, 2025

Terrible customer service, unprofessional, and I would NEVER recommend this dealership to anyone. If you want to experience mistreatment, not be valued as a customer, and ran out the door, this is the pla More

by Chai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Samuel Papino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shakeeb Akbarzai
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Safford Brown Kia Manassas responded

Hello Chai, We are very sorry to hear that you are unhappy with your recent experience at our dealership. Your feedback is very important to us and has been given to our management team to review. Please feel free to reach out to our General Manager, Coslyn Ceballos at your convenience at 703.331.8080 to discuss further.

February 19, 2025

I wish it was no star at all I will rate it 0 this place I don’t recommend at all only few people are honest there so much happen with a bmw I got well first I got an x3 less than a week the radiator was me More

by Kuise05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Angel
February 10, 2025

My first visit to this dealership for service was very good. However, my second visit for service at this dealership was even better. My service technician was friendly and trustworthy. I didn’t have worr More

by Leo23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juaquin
Feb 17, 2025 -

Safford Brown Kia Manassas responded

Hello Leo23, Thank you for your very kind words and recommendation. It's always a great feeling to read about a happy customer's experience. Please always feel free to let us know if there is ever anything else that we can help you with. Thank you!!

February 04, 2025

I purchased a new Telluride on the first weekend of January 2025. After signing all of the paperwork they realized that they could not find the second key fob. I was promised by the salesperson that More

by JK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bryant McGaughy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate
Feb 17, 2025 -

Safford Brown Kia Manassas responded

Hello JK, We are very sorry to hear about this. Please reach out to our General Manager, Coslyn Ceballos at your earliest convenience at (703) 331-8080.

Feb 18, 2025 -

JK responded

Yes. I tried that a few weeks ago and left a voice mail. He had not returned my call either as with the sales manager. This dealership seems unconcerned with repeat customers. The salesman left within two weeks. I imagine the managers are not planning to remain another 5 years either so it's not their problem either

December 31, 2024

Loved working with Mr. Sasso. He treated us like family and worked with us on everything we needed help with. Really appreciate him. More

by katiemcallister
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Safford Brown Kia Manassas responded

Thank you for taking the time to leave such kind feedback, Katie. We will be sure to pass along your message to Mr. Sasso. If there is ever anything else that we can assist you with, please let us know!

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