Safford Brown Kia Manassas

Good service This was my first service on my leased 2019 Sorrento. The staff was very friendly and did the work quickly, all for free (first service). The waiting This was my first service on my leased 2019 Sorrento. The staff was very friendly and did the work quickly, all for free (first service). The waiting area is was very comfortable. I enjoyed the coffee too. More

Painless :) Pedro made my new car purchase easy and rewarding. I was able to complete the transaction in one afternoon with no difficulties. Pedro ensured that ev Pedro made my new car purchase easy and rewarding. I was able to complete the transaction in one afternoon with no difficulties. Pedro ensured that everything was handled smoothly. More

Good experience overall I worked with John Sasso and just appreciated his approach to selling cars and how much he cared about the experience for the buyer. The dealership ov I worked with John Sasso and just appreciated his approach to selling cars and how much he cared about the experience for the buyer. The dealership overall seems to care about the buyer's experience even after the car is purchased. Everyone I talked to was friendly and attentive. More

John has sold me multiple vehicles and is honest strait forward and most knowlegable of any sales person I've ever met. I would do business with John over and over again. Thank you for the wonderful car forward and most knowlegable of any sales person I've ever met. I would do business with John over and over again. Thank you for the wonderful car buying experience More

More Great Service I have been getting my car serviced at Browns Kia for almost three years and have nothing but praise for the service they provide, Jonathan handled my I have been getting my car serviced at Browns Kia for almost three years and have nothing but praise for the service they provide, Jonathan handled my service this time and did a great job as always. More

Kind employees but not respectful of time Our salesman and finance person were both very helpful and kind. Unfortunately after signing for the car, we waited for over an hour to meet with the Our salesman and finance person were both very helpful and kind. Unfortunately after signing for the car, we waited for over an hour to meet with the finance person. More

Pleasant Experience Buying First Car out of College My mom and I went here based on its convenient location and good online reviews. I graduated from college in May and I am a few months into my first j My mom and I went here based on its convenient location and good online reviews. I graduated from college in May and I am a few months into my first job post-college. We came to Kia so I could get my first car. I was pleasantly surprised by how honest, open and helpful our sales representative Youstin was. He really helped me choose the car that best suited my needs and worked with us to get the best price and model. Overall, the reviews we saw online were accurate and our experience was great! I am so happy with my new car and I actually look forward to driving to work this morning. More

My Experience was Very Good When I discovered I had a burnt out headlight I contacted the service department at Brown's Kia early that morning. They were able to accommodate my When I discovered I had a burnt out headlight I contacted the service department at Brown's Kia early that morning. They were able to accommodate my request to have it replaced later in the day. When I arrived at the scheduled time my paperwork was ready and I was able to proceed to the waiting area within minutes. Everyone I dealt with in the service department was very courteous and professional. I was pleasantly surprised, upon completion of the service, that not only had my car been washed, but it was also detailed inside. It looked like new. More

Exceptional Greeted into the dealership, from start to follow-up John Sasso is a true professional. Have already referred family and will see him again for futur Greeted into the dealership, from start to follow-up John Sasso is a true professional. Have already referred family and will see him again for future purchases. More

Outstanding, no pressure, sales We are all familiar with high pressure sales situations. We visited Brown's Manassas Kia to potentially buy a Kia Niro PHEV. While they did not have We are all familiar with high pressure sales situations. We visited Brown's Manassas Kia to potentially buy a Kia Niro PHEV. While they did not have the trim level in stock that we wanted, John Sasso joined us on a test drive of a similar Niro. He was very knowledgably about the car and ensured we received a very informative test drive. He also worked with us to get a price better than any of the competition. I'd highly recommend John to anyone in the market for a new or used Kia. More