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Safford Brown Kia Manassas
Manassas, VA
1,419 Reviews
From our highly regarded customer service to the Buy Happy benefits you'll receive with your next vehicle purchase, our Manassas, VA Kia dealership is the perfect place to shop here in the Chantilly and Fairfax area. We go much further than just offering great deals on new KIA K5, KIA Sorento, KIA Soul and KIA Sportage models and used cars. We not only have parts and service offerings to keep your current vehicle in its best shape, but we're dedicated to community service.
Enjoy a Pressure-Free Shopping Experience as we Find the Perfect New Kia or Used Car for Your Travels Around Manassas, Chantilly, and Fairfax.
From efficient everyday cars like the new KIA K5 to family friendly SUVs like the KIA Sorento, we have plenty to choose from here in Manassas. Kia has long made affordable cars that hold onto their long-term value, and you'll love the sense of efficiency, technology and style you'll find with your next new SUV or car. Of course we also have a huge selection of used cars for customers from Woodbridge, Falls Church and Washington D.C., including several certified pre-owned Kia editions and other kinds of makes and models. You'll find our financing options are easy to understand and we'll help you find the kind of new or used car deal that makes the most sense for your budget.
See Why Customers Buy Happy Then Return to Safford Brown Kia for Auto Maintenance and Repairs
As if a new Kia or a great deal on a used car weren't enough, we extend our Buy Happy benefits to shoppers who visit from Manassas, Chantilly, or Fairfax. This means some additional perks, including some benefits with our parts and service offerings. Keeping your vehicle well-maintained and serviced is an important part of car ownership and we'll happily help you out when it comes to all kinds of repairs and regular visits.
See what we're all about here at Safford Brown Kia by coming over today and we'll go over all your options.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,419 reviews
November 20, 2019
Oil change We came in for an oil change. We had an appointment at 10 am. When we came in a man helped us. I told him that I didn't want the complimentary ca We came in for an oil change. We had an appointment at 10 am. When we came in a man helped us. I told him that I didn't want the complimentary car wash and vacuum, because it always takes forever. He marked off that but also marked off the 21 point inspection. I told him no that they could do that and he said ok. Guess he didn't change it because when my car was finished and I paid, it said customer declined both. But what is the use of having an appointment when they didn't pull my car in until something to 11AM. My car wasn't ready until 11:10, just for an oil change. I will return but always dread coming because of them taking forever to do anything. More
by MOOCOW5150
Verified Customer
November 18, 2019
2nd Car Purchased Here! We helped a family member purchase a car here in June of this year and the transaction was smooth and painless. What was even better about this purcha We helped a family member purchase a car here in June of this year and the transaction was smooth and painless. What was even better about this purchase was the ability to do some of the negotiating prior to ever stepping foot into the dealership! That really sped the process up and let us know if we could come to an agreement before making the trip in. Angel was great to work with and John was as well. More
by C. Carbajal
Employees Worked With
Angel Matos and five stars for my experience with him, John Stapleton
November 18, 2019
Incompetence at it's best. I was without my car for three days and not once did they call me to give me any information about my car. It was impossible to plan transportation, s I was without my car for three days and not once did they call me to give me any information about my car. It was impossible to plan transportation, since I had no idea when I was getting my car back. They were barely even apologetic about the major inconvenience. I was extremely disappointed and displeased. More
by TESS.TTM
Employees Worked With
Jonathan Quintanilla
November 17, 2019
Love, Love, Love John Sasso! If you need a car go see John now, he will treat you right! Mike works hard you help you with what you need. Working with these two you won’t be disappointed! John now, he will treat you right! Mike works hard you help you with what you need. Working with these two you won’t be disappointed! More
by unsatisfiedw/Britt
November 17, 2019
New car purchase. We have purchased several cars from Brown's Manassas Kia and we are always treated like family!!! I purchased an new KIA SOUL and LOVE it!!! We alwa We have purchased several cars from Brown's Manassas Kia and we are always treated like family!!! I purchased an new KIA SOUL and LOVE it!!! We always get great service here,nobody is pushy and they will work with you!! More
by PINKROYAL
Employees Worked With
Other Employees :
Wais the general manager(I hope I'm spelling his name right), John Stapleton
November 17, 2019
Brown's Kia Service takes forever! I had an appointment at 8am Saturday for a simple oil change. I dropped the car off Friday night, a day before my appointment. The oil change took 6 h I had an appointment at 8am Saturday for a simple oil change. I dropped the car off Friday night, a day before my appointment. The oil change took 6 hours to perform, quite ridiculous! I called at 1pm and was told they were backed up and behind on their service appointments. I’ve heard this excuse multiple times in the past from this dealership. A oil change should never take 6 hours totally unacceptable. I know I will receive an email back from Brown’s apologizing. Please don’t bother, I don’t need an apology, a coupon or anything else from Brown’s except to be left alone. I will take my business to Ourisman Kia in Chantilly instead, because their service department is much more professional. More
by bbweir
Employees Worked With
November 17, 2019
Excellent service! Highly recommend! Our experience was a very good one! Carlos was great! He was very passionate about his job. Very attentive with updates! Wish the process could ha Our experience was a very good one! Carlos was great! He was very passionate about his job. Very attentive with updates! Wish the process could have been a bit quicker! Test drive, paperwork and financing went quick, then things slowed down a bit! Overall great experience! More
by MREED12
Employees Worked With
Carlos, Claudia Solito
November 17, 2019
Great service Salesperson pick me up from airport and drove me to dealer. Everyone was great. Best deal around. Paperwork fast and easy.. Did entire deal over phon Salesperson pick me up from airport and drove me to dealer. Everyone was great. Best deal around. Paperwork fast and easy.. Did entire deal over phone. More
by POOKIE_71203
Employees Worked With
Jose Martinez depaz, Faraz Marandi
November 15, 2019
A pleasant stay. Browns Manassas KIA provides the customer service that all business' should provide. Courtesy, Hospitality, Responsibility and Accountability. I feel Browns Manassas KIA provides the customer service that all business' should provide. Courtesy, Hospitality, Responsibility and Accountability. I feel they genuinely care for/about all my vehicle needs. More
by tjgvn_1
Employees Worked With
Jonathan Quintanilla
November 13, 2019
New Car Purchase Jonathan Woods and the Finance people were great to work with! He emailed me everything I needed to make a decision and had the car ready when I got t Jonathan Woods and the Finance people were great to work with! He emailed me everything I needed to make a decision and had the car ready when I got to the dealership! More
by DCDODERO
Employees Worked With
