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Safford Brown Kia Manassas
Manassas, VA
1,419 Reviews
From our highly regarded customer service to the Buy Happy benefits you'll receive with your next vehicle purchase, our Manassas, VA Kia dealership is the perfect place to shop here in the Chantilly and Fairfax area. We go much further than just offering great deals on new KIA K5, KIA Sorento, KIA Soul and KIA Sportage models and used cars. We not only have parts and service offerings to keep your current vehicle in its best shape, but we're dedicated to community service.
Enjoy a Pressure-Free Shopping Experience as we Find the Perfect New Kia or Used Car for Your Travels Around Manassas, Chantilly, and Fairfax.
From efficient everyday cars like the new KIA K5 to family friendly SUVs like the KIA Sorento, we have plenty to choose from here in Manassas. Kia has long made affordable cars that hold onto their long-term value, and you'll love the sense of efficiency, technology and style you'll find with your next new SUV or car. Of course we also have a huge selection of used cars for customers from Woodbridge, Falls Church and Washington D.C., including several certified pre-owned Kia editions and other kinds of makes and models. You'll find our financing options are easy to understand and we'll help you find the kind of new or used car deal that makes the most sense for your budget.
See Why Customers Buy Happy Then Return to Safford Brown Kia for Auto Maintenance and Repairs
As if a new Kia or a great deal on a used car weren't enough, we extend our Buy Happy benefits to shoppers who visit from Manassas, Chantilly, or Fairfax. This means some additional perks, including some benefits with our parts and service offerings. Keeping your vehicle well-maintained and serviced is an important part of car ownership and we'll happily help you out when it comes to all kinds of repairs and regular visits.
See what we're all about here at Safford Brown Kia by coming over today and we'll go over all your options.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,419 reviews
April 27, 2020
Excellent car buying experience Excellent car buying service - would highly recommend John Sasso. He was very knowledgable and straight forward. He was not too 'salesy or pushy' like Excellent car buying service - would highly recommend John Sasso. He was very knowledgable and straight forward. He was not too 'salesy or pushy' like so many car salesman can be. We would definitely use them again for a future purchase. More
by Kim and Abby
April 26, 2020
I would refer Kia Brown. There’s never been a time they weren’t there when I needed them or just had a question. Nothing but good things to say about them weren’t there when I needed them or just had a question. Nothing but good things to say about them More
by BEVERLY.SMOOT
Verified CustomerEmployees Worked With
Brandon in service dept... 5 stars , Jose Martinez
April 26, 2020
Angel and Kevin were extremely helpful and very Angel and Kevin were extremely helpful and very informative which made my auto purchase a breeze. I will refer friends and definitely be back for fu Angel and Kevin were extremely helpful and very informative which made my auto purchase a breeze. I will refer friends and definitely be back for future auto purchases. More
by HSKBK72
April 25, 2020
My entire experience with the sales staff and management was extraordinary. Browns was very accommodating and patient while I made my purchasing decision on my new Telluride! was extraordinary. Browns was very accommodating and patient while I made my purchasing decision on my new Telluride! More
by CMGOLFR212
April 24, 2020
Upsell upsell upsell Took in my Kia Soul to the dealer for the only reason I would ever do so - a mechanical issue covered by warranty. They did the work and check-in and Took in my Kia Soul to the dealer for the only reason I would ever do so - a mechanical issue covered by warranty. They did the work and check-in and check-out was easy. The people working there were fine. They had my paperwork ready to go (I have always booked my appointment online, but this was the first time I showed up and they weren't surprised to see me. I guess they finally got their online appointment service working). What bugs me is a behavior I never get from my local auto repair shop: a constant stream of upselling me services/products I just don't need. You know how when you go to Jiffy Lube they always tell you that you need a new battery/filter/flush/wipers/etc.? Well it's the same deal here. Before they even called to tell me what was wrong with my car I received an email offering to take my car in trade for a newer model. When they finally called to tell me about the issue, they asked if I wanted a new battery ($200!), new filter ($50!), and some other service with an inflated price. It's just sort of gross. Knock out the hyperinflated upselling (or consider offering lower prices! It might actually result in higher customer retention and people eschewing their local repair shops for the dealership) and this would have been a five-star experience. More
by mr.reed
Employees Worked With
Jonathan Quintanilla
April 24, 2020
My visit was quick and everyone was nice. I also noticed how they quickly sanitized each chair & table as someone left the waiting area. I felt very safe in this time of Covid-19. Thanks To Everyone doing t how they quickly sanitized each chair & table as someone left the waiting area. I felt very safe in this time of Covid-19. Thanks To Everyone doing their part. More
by marcop1975
Employees Worked With
Brent Greer
April 23, 2020
I purchased a used 2014 Toyota Tundra and the check engine light came on the very next day. Took it in and was told it was fixed, but the light came back on less than one mile from the dealership. They engine light came on the very next day. Took it in and was told it was fixed, but the light came back on less than one mile from the dealership. They eventually had it repaired at a local Toyota dealership. Although the experience was frustrating, everyone at Brown’s Kia was very friendly, professional and helpful. They put me in a brand new loaner car during the repairs and kept me fully informed every step of the way. More
by MARK
Employees Worked With
Angel - salesman who sold me ge truck. He gets 5 stars!, Pedro Delao, George Henderson, Kevin Shin, Victor Viera , John Stapleton, Claudia Solito
April 23, 2020
Staff were accommodating despite these crazy time of social distancing. Youstiin Montano was professional to handle all transaction, from initial inquiry to final delivery. The staff's conscientius hand social distancing. Youstiin Montano was professional to handle all transaction, from initial inquiry to final delivery. The staff's conscientius handling of safety protocols was outstanding. The car was s good buy too More
by Red
Employees Worked With
Youstin montano
April 22, 2020
excelente work very professional, I take my car for service and they are very punctual on getting the car done thank you for your service and look forward to keep very professional, I take my car for service and they are very punctual on getting the car done thank you for your service and look forward to keep working with you.:) More
by JMATOSVA
Employees Worked With
John Stapleton
April 22, 2020
The service department was great. Excellent customer service, quick service and no long wait. The service advisor was polite and provided me with helpful information regarding transferring my service lo service, quick service and no long wait. The service advisor was polite and provided me with helpful information regarding transferring my service location to a service center closer to my home. More
by MESHELLE39
