Safford Brown Kia Manassas - Service Center

It's Wonderful! It's Wonderful! It's Wonderful! It's Wonderful! It's Wonderful! It's Wonderful! It's Wonderful! It's Wonderful! It's Wonderful! It's Wonderful! It's Wonderful! It's Wonderful! It's Wonderful! It's Wonderful! It's Wonderful! It's Wonderful! It's Wonderful! It's Wonderful! It's Wonderful! More

Jonathan was courteous and pleasant. I do know not who the repair technician was, but his diagnosis for suspension noise is completely off the mark. I spent two and a half hours waiting I do know not who the repair technician was, but his diagnosis for suspension noise is completely off the mark. I spent two and a half hours waiting only to be told at the end that my after market wheel covers were causing suspension noise. I'm starting to wonder about KIA "service" and if I should recommend those vehicles to anyone I know. I went to another KIA dealer for repair on a window and after two hours it was declared "fixed". It was never touched by the techs. I'm going to ask whoever reads this to consider whether this type of treatment would be appreciated if it were your own family. I'm sorry to say that it would not surprise me if there were no response to this survey at all. More

They helped me when they didn't have to and I'm so grateful they did. grateful they did. More

Top notch service dept Michelle is our advisor and she is .we always receive great service. .we always receive great service. More

Michele is always a pleasure as my advisor. She always keeps me well informed! I always make sure that I book my appointments through her as I know my vehicle is in great hands. She always keeps me well informed! I always make sure that I book my appointments through her as I know my vehicle is in great hands. More

Michele and the service team conduct themselves in a friendly and professional manner during my visit. In the future I will wait until a coupon is sent to me before I schedule routine service, as I feel friendly and professional manner during my visit. In the future I will wait until a coupon is sent to me before I schedule routine service, as I feel that $100 for an oil change is on the expensive side. More

Staff is very knowledgeable and makes sure the customer understands. Repair shop is good as well. understands. Repair shop is good as well. More

Excellent service all around. I drive from Martinsburg to this dealership because I know I’m going to get fantastic service every single time. I drive from Martinsburg to this dealership because I know I’m going to get fantastic service every single time. More

Everyone was very helpful and super professional. Michele in particular went above and beyond! Very satisfied with the service. Michele in particular went above and beyond! Very satisfied with the service. More

I recently had some warranty work competed by this dealership. I’ve found their service staff to be both professional and personable. In particular I would give a shout out to Michelle Bolder who is a dealership. I’ve found their service staff to be both professional and personable. In particular I would give a shout out to Michelle Bolder who is along time employee of the dealership and has great rapport with both customer and staff members. The customer waiting area is well appointed. Water, Coffee, Snacks, WiFi and power chargers area available complimentary. My warranty work a little longer than expected (+3 hours) but I arrived int he afternoon when the repair staff already had a packed schedule of appointments. My advice, schedule your repairs well in advance and in the morning. More