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Safford Brown Kia Manassas - Service Center

Manassas, VA

4.6
735 Reviews

735 Reviews of Safford Brown Kia Manassas - Service Center

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April 20, 2023

Came in for two recalls. One was taken care of and a part had to be ordered for the second one. It’s always a pleasure taking my vehicle for service. There’s a comfortable lo More

by jlt533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Henderson, Kevin Shin, Claudia Solito, Leo Conley
April 19, 2023

I have been coming to this Kia dealership for years as I am on my 4th Kia vehicle. Michelle is always so pleasant and helpful. She is the reason I keep coming back. More

by keenana2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2023

Michele is always great to work with. She gets you in and out and always friendly. More

by TAM703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2023

Jonathan and guys in Service Dept worked really hard with Warranty Dept in CA to get my engine replaced under warranty when it had that "Knock Scensor" problem - which I was very thankful for because I had b More

by RHOLMES4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2023

It was great the service I give it a 5 star for the being to end the advisor was great More

by jersonsolano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2023

Michele was great to work with in service dept. and Cristo in parts dept.as well. More

by KAREKEL81
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2023

Plugged the tire with the screw hole in an hour or less. Thank you very much. More

by jrbtjn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2023

Good dealership they listen when you talk and try to get you in a car you can't afford. More

by melvasampson4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2023

Quick and helpful. Service team found a problem I didn't know about and fixed it on the spot. Couldn't be more pleased. More

by KWB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2023

Michele in the service department was very thorough and helpful. My 15K service went smoothly and I appreciated Nelson driving me in the shuttle to my home and back. More

by ghsanterre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele at the service department desk
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