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Safford Brown Kia Manassas - Service Center

Manassas, VA

4.6
735 Reviews

735 Reviews of Safford Brown Kia Manassas - Service Center

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March 31, 2023

Good service. Helped me as best as he could. No complaints service was great. All good. More

by ASIS.RAJTHALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Safford Brown Kia Manassas responded

Asis, thank you for sharing this great feedback with us. We feel our service department is what makes Safford Brown's Manassas Kia special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Safford Brown's Manassas Kia

March 31, 2023

Great and fast service provided Jonathan was very friendly and helpful answered all my questions More

by Loeraandrea1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Safford Brown Kia Manassas responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Safford Brown's Manassas Kia

March 31, 2023

Got my KIA Sportage in right away and figured the problem out quickly. Thank you! More

by vacutie72
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Safford Brown Kia Manassas responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Safford Brown's Manassas Kia

March 30, 2023

Jonathan was just wonderful from the moment I walked in for my appointment and throughout the time I was at the service center. He greeted me promptly and professionally, showing me where I could wait and More

by APRILITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Safford Brown Kia Manassas responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Safford Brown's Manassas Kia

March 30, 2023

Friendly, knowledgeable. Michelle politely informed me that indeed my steering wheel is adjustable and politely showed me how to adjust it. Excited as I have driven my Kia More

by DJLESURE51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Safford Brown Kia Manassas responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Safford Brown's Manassas Kia

March 30, 2023

The best customer service that I received, Mohammed was very friendly with us and have a lot of patience to find the car that’s perfect for us . I give you 100% in everything. More

by Joseline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed
Apr 04, 2023 -

Safford Brown Kia Manassas responded

Thank you for leaving us this review, Joseline. We are very happy to hear that we could help get you set up with the perfect car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Safford Brown's Manassas Kia

March 28, 2023

Khalid and Claudia were super friendly and helpful in our pursuit to find the right vehicle! More

by joshrgilliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khalid Mirzad, Claudia Solito
Mar 31, 2023 -

Safford Brown Kia Manassas responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Safford Brown's Manassas Kia

March 27, 2023

The facility is clean with lots of amenities. My check in process was very quick, and the wait time was about normal for a Saturday morning. More

by kenyatyler
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Safford Brown Kia Manassas responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Safford Brown's Manassas Kia

March 27, 2023

I was greeted immediately upon arrival and the process was very smooth. My vehicle was ready when promised and pickup was just as smooth. Everyone was friendly and helpful. More

by winniegarcia1118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nassir
Mar 30, 2023 -

Safford Brown Kia Manassas responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Safford Brown's Manassas Kia

March 27, 2023

Professional, kind and attentive with frequent status updates and quality service. The dealership is well located and convenient. More

by MARK@FAIRFAXJJ.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nassir Qamari
Mar 30, 2023 -

Safford Brown Kia Manassas responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Safford Brown's Manassas Kia, we value our customers and we look forward to seeing you on your next visit. Sincerely, Safford Brown's Manassas Kia

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