Safford Brown Kia Manassas - Service Center

Oil change: April 3 2019, Manassas KIA Michell was nothing less than super..... Super friendly, (treats you like a friend, greeted me by name and asked how my husband was doing? ), super Michell was nothing less than super..... Super friendly, (treats you like a friend, greeted me by name and asked how my husband was doing? ), super polite and super helpful above & beyond the call of duty..... Kis Service not only changed my oil, but also applied a city sticker to my windshield (upon my request)..... Michelle also found the "free oil change" commitment) written by the previous manager to apply to my service...... When I went to pick up my car, Michele explained all the check-ups (& findings) that were completed on my car.... Michelle is definitely an asset to Kia and is one big reason I will continue to come back to Manassas Dealer for servicing...... Sincerely, Lucille Comignani More

Awesome Head light was out it was a Saturday place was full I was out in an hour they even washed my vehicle AWESOME!! Thank you Head light was out it was a Saturday place was full I was out in an hour they even washed my vehicle AWESOME!! Thank you More

Excellent Had 2 cars, Soul and K900, serviced in the same day. Michelle took care everything and made our experience effortless. Great, Great, Great customer se Had 2 cars, Soul and K900, serviced in the same day. Michelle took care everything and made our experience effortless. Great, Great, Great customer service!!! More

Good Service by a professional team in the Service & Parts Dept. Over many years Brown"s has provided excellent vehicle servicing with attention to detail on 2 of by a professional team in the Service & Parts Dept. Over many years Brown"s has provided excellent vehicle servicing with attention to detail on 2 of our family vehicles. More

Always Pleased I am always pleased with the professionalism and attention the Service Manager Michelle Bolden and the service staff pay to insure my vehicle is prope I am always pleased with the professionalism and attention the Service Manager Michelle Bolden and the service staff pay to insure my vehicle is properly operating. More

Very Good Service The entire service experience was extremely professional, from the Advisor to the Technician. I had brakes done on all 4 wheels. I am very satisfied The entire service experience was extremely professional, from the Advisor to the Technician. I had brakes done on all 4 wheels. I am very satisfied and will return again to Brown's for service to my Sedona. More

Service appt Very pleased to have scheduled the appt the same day without any delays. Everyone was very professional and accommodating. Recommendations were offere Very pleased to have scheduled the appt the same day without any delays. Everyone was very professional and accommodating. Recommendations were offered and the the overall inspection of the vehicle was appreciated. More

Excellent Service Came in for my routine oils change and had excellent service from beginning to end. Thank you for another great experience and keep up the great work! Came in for my routine oils change and had excellent service from beginning to end. Thank you for another great experience and keep up the great work! More

Friendly, speedy, accurate services As long as Kia treats me the way it has for the past four and half years I will always own one. Can’t say enough about the whole process from buying t As long as Kia treats me the way it has for the past four and half years I will always own one. Can’t say enough about the whole process from buying to servicing it’s been wonderful! More

Fast and efficient. This was a recall service. Took the car in on time - took and hour and a half (which is what the service tech estimated), cleaned the car and II was This was a recall service. Took the car in on time - took and hour and a half (which is what the service tech estimated), cleaned the car and II was on my way. Outstanding! More