Safford Brown Mazda Alexandria

Robert made the car buying experience hassle-free for me. I ended up doing internet shopping for the 2014 Mazda 3S Grand Touring--dealing with 3 internet sales people and asking for their prices. At first I ended up doing internet shopping for the 2014 Mazda 3S Grand Touring--dealing with 3 internet sales people and asking for their prices. At first I had a lower price at another dealership and I told Robert and he immediately got me the price I wanted. There were no hidden fees, he didn't push me to buy more things than I needed. When I came to the dealership he showed me exactly what I'm paying for "out the door" which matched what we agreed online. Buying all had to do with just picking the right color, which Robert gave excellent advice! The color I wanted was not in stock so he got a delivery the next day. In the meantime, he got me into a loaner car since I did not own an automobile. If you want hassle-free, straight forward sales person, deal with Robert! More

The service at Browns Mazda was excellent!! I had nothing but the best experience when purchasing a second car. Brian was honest and straightforward in providing the pricing and information required and walk but the best experience when purchasing a second car. Brian was honest and straightforward in providing the pricing and information required and walked through the entire purchase of my car. I would highly recommend Browns Mazda and Brian Bearce for honest, straightforward help and purchase!! More

Bobby was professional, promt, and answered all of our questions before we even had to ask them! Couldn't be happier with the service (and with the Porsche)!! questions before we even had to ask them! Couldn't be happier with the service (and with the Porsche)!! More

I bought a brand new mazda at this dealership and it was a great first time buyer experience. There was no hassle or pressure to buy the vehicle. Our sales agent Bobby treated us like family and the other s a great first time buyer experience. There was no hassle or pressure to buy the vehicle. Our sales agent Bobby treated us like family and the other staff members were great too. I would definitely recommend Bobby and this dealership to family,friends, co-workers, and anybody just trying to buy a new car. Thanks Bobby and Thank you Mazda for making a great car. More

I would highly recommend Anthony Arthur as a salesman! Mr. Arthur has always been an excellent and cordial gentlemen. I truly felt secured in knowing that he genuinely cared about me as a person and he h Mr. Arthur has always been an excellent and cordial gentlemen. I truly felt secured in knowing that he genuinely cared about me as a person and he honestly wanted to assist me with purchasing a vehicle. I have recommended several people to Brown's and told them to speak with Mr. Arthur to get them into a vehicle that fits their budget. I pray that Anthony Arthur will be rewarded for all of his committed and dedicated work!!!! Thank you again, Anthony!!!! Be blessed! More

I went in looking for a used car but unfortunately there were none available in the style I wanted. Robert allowed me to test drive several cars and I found one that I really wanted but was a bit out of my were none available in the style I wanted. Robert allowed me to test drive several cars and I found one that I really wanted but was a bit out of my price range. I negotiated with the sales and finance people for several hours and Robert was very understanding and patient. I ended up with a great price and a new car that I love! More

The representatives were all highly professional and customer oriented. Robert DeLaRouge in an outstanding salesman and made the entire experience very pleasant. Thomas Steinitz ensured the financing customer oriented. Robert DeLaRouge in an outstanding salesman and made the entire experience very pleasant. Thomas Steinitz ensured the financing process went flawlessly. These persons reflected very highly on the quality of Brown's Mazda and ensured that I will continue to recommend Brown's to all my friends and associates. More

We had a great experience at Brown's! Bobby Custodio was incredibly friendly, knowledgeable, helpful and professional! In addition, we were on a tight timeframe and Bobby went out of his way to accommod was incredibly friendly, knowledgeable, helpful and professional! In addition, we were on a tight timeframe and Bobby went out of his way to accommodate our schedule to ensure we could get our new car as quickly as possible. He also was able to have our upgrades installed very quickly. We highly recommend Bobby and Brown's!! More

When we walked into the dealership we were immediately greeted by one of the sales associates, Brian Bearce. He presented himself in a very professional manner and was very knowledgeable individual. As we greeted by one of the sales associates, Brian Bearce. He presented himself in a very professional manner and was very knowledgeable individual. As we described our requirements for the type of used vehicle we were in the market, he quickly analyzed our needs and recommended a perfect fit for us. He explained all the features of the vehicle in detail while highlighting the vehicle’s condition and the preventative maintenance performed previously. He also explained they intensive inspection process they vehicle has been evaluated under and all necessary components of the vehicle had been replaced that would cause problem with the vehicle in the near future. All of these gestures illustrated the transparency and honesty of Mr. Bearce, the dealership and their staff. They experience that I had with Mr. Bearce was outstanding and the overall process of purchasing the vehicle form Brown’s Mazda seamed very efficient and systematic. I would definitely recommend Mr. Bearce as a sales associate to all customers in need of a new or newer vehicle. Rubina Shergill More

Negotiated for 3 days via the Internet. Finally agreed on a price only to find how they reduce the price of their cars is to remove the freight charge and surprise you at the closing. Be mindful and make on a price only to find how they reduce the price of their cars is to remove the freight charge and surprise you at the closing. Be mindful and make sure you get all of the bottom lined before hand. Would not recommend this dealer for any purchase! More