Safford Brown Mazda Chantilly

Joshua worked with me to get me in exactly the car I wanted for a great price. My 11 month-old Mazda was totaled in an accident, and I wanted to replace it with the exact same car. Joshua found my car a wanted for a great price. My 11 month-old Mazda was totaled in an accident, and I wanted to replace it with the exact same car. Joshua found my car and we completed the deal in one day! Brian was also great to work with to complete the deal. He carefully explained all of my options. I was very happy with my experience and will both recommend this dealership to my friends, and come back the next time I need a Mazda!! More

I had a great experience shopping for my new car. Khalid was fantastic. He was so kind and patient and made sure I was completely happy before I left. I love my car, it’s everything I could want and Khalid was fantastic. He was so kind and patient and made sure I was completely happy before I left. I love my car, it’s everything I could want and I feel like I got really good deal. I will definitely be back, and will always recommend this dealership to friends and colleagues. More

I don’t know better options were available and bought a less comfortable car. Later, I made an appointment to pick up accessories that were said to be in stock, drove an hour and found out they were not in less comfortable car. Later, I made an appointment to pick up accessories that were said to be in stock, drove an hour and found out they were not in stock. I’m mostly frustrated that after I mentioned loving my old mazda3 grand touring but needed a larger car, I was shown a cx5 and never told there was a grand touring model. The details matter to me. Now I’m stuck with the lesser car. More

Jared made my experience at Stafford Brown Mazda Chantilly pleasant. He took the time and walked me through the whole process. Jared answered all my questions without hesitation. Ensured I was pl Chantilly pleasant. He took the time and walked me through the whole process. Jared answered all my questions without hesitation. Ensured I was pleased with my purchase. He also set up my Mazda app and made sure I was knowledgeable about all the important features on it and the car. Thank you Jared. More

Carlos is awesome. If you are looking for a Miata he is your guy. Great to work with. If you are looking for a Miata he is your guy. Great to work with. More

Super helpful and professional Everything was made really easy and clear and they got me out as quickly as possible easy and clear and they got me out as quickly as possible More

Anthony did a great job and was very attentive to our troubles and made it better troubles and made it better More

I was provided a list of items that were “recommended” to be fixed, including a nail in my tire. I purchased the tires from Costco which has free tire repair. While I appreciated that the nail was identifi be fixed, including a nail in my tire. I purchased the tires from Costco which has free tire repair. While I appreciated that the nail was identified and the mechanic suggested they fix it, I am more concerned that they missed the slash across the treads down to the belts that cannot be fixed. I would’ve paid the $60 repair cost and the issue wouldn’t have been fixed. And I am sure, if I returned, the dealership would not have take. Responsibility for missing the slash across the treads. Also, I have mentioned a number of times when I brought my car in for oil changes that there seems to be something wrong with the bushings on the front drivers side wheel only to be told that the “car has to warm up” and the noise will go away. Interesting that this is one of the items needing repair in the list provided to me at my recent visit. These and more issues are causing me to lack confidence in not only what I am being told but the quality of the work being done at this dealership. FYI I have pictures of the slashed treads if you need evidence. More

Dealership had great atmosphere and my customer service rep Carlos Helena was very courteous and professional rep Carlos Helena was very courteous and professional More