
Safford Brown Mazda Fairfax
Fairfax, VA
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Mazda CX-5 Rebecca Shermer was an excellent salesperson to deal with at this dealership. Her communication via phone and email was prompt and courteous. She was Rebecca Shermer was an excellent salesperson to deal with at this dealership. Her communication via phone and email was prompt and courteous. She was knowledgeable about the CX-5, and spent a lot of time with me getting acquainted with all the features that it offered. She was the ONLY salesperson out of 6 or 7 in my recent new car search that automatically opened the hood and described the engine features. It was a welcome experience to be viewed as legitimate buyer and decision maker on the purchase. You would be doing yourself a favor to visit this dealership and ask for Rebecca. More
A great car-buying experience Everyone was extremely helpful, friendly & professional. Everything was handled quickly & efficiently. This was probably one of the best/easiest car Everyone was extremely helpful, friendly & professional. Everything was handled quickly & efficiently. This was probably one of the best/easiest car-buying experiences that I've ever had. More
Most pleasurable and positive dealership experience ever. Highly recommend salesman Baz, typically NOT a fan of dealerships but Brown's Fairfax Mazda was different - helpful not pushy, thoughtful and consider Highly recommend salesman Baz, typically NOT a fan of dealerships but Brown's Fairfax Mazda was different - helpful not pushy, thoughtful and considerate. BUY HAPPY More
Very good experience The whole process was very easy and Richard was very friendly and made me feel like my vehicle and business mattered. I was happy with the repairs and The whole process was very easy and Richard was very friendly and made me feel like my vehicle and business mattered. I was happy with the repairs and Richard walked me through any repairs that would be coming up in the near future. More
Trusting advice I find a trusting person is alway hard to find Richard is a diamond in the ruff thank you for all that you do! I have two Mazda. To be truly honest I I find a trusting person is alway hard to find Richard is a diamond in the ruff thank you for all that you do! I have two Mazda. To be truly honest I can always call Richard for advice he always has a monument when sitting in the waiting area he always treats everyone with dignity. If you need something Richard is your guy. Thank you for your service More
Great service rendered Staffs warm and friendly; very professional and well trained. Ambience is cool; clients won't feel cooped up while waiting for the job to get done. Fa Staffs warm and friendly; very professional and well trained. Ambience is cool; clients won't feel cooped up while waiting for the job to get done. Fast and reliable service. Will definitely recommend! More
Great experience buying my first car Rick Lawrenson helped me find the perfect certified/pre-owned Mazda for me, at a good price. He took all the stress out of buying my first car. If you Rick Lawrenson helped me find the perfect certified/pre-owned Mazda for me, at a good price. He took all the stress out of buying my first car. If you can, seek him out when you get there. He won't steer you wrong. More
Easy to work with We were genuinely surprised with how nice the cx9 was. We drove I think every three row suv on the market minus the Subaru ascent and the kia/Hyundai We were genuinely surprised with how nice the cx9 was. We drove I think every three row suv on the market minus the Subaru ascent and the kia/Hyundai offering, most were lifeless and the acura and lexus hybrid offerings were super underwhelming. The only thing that really out paced the cx9 was a Mercedes Benz gls. But that was literally double the price and close to triple if you opt for the v8. With regards to sales, Gino did everything right and made our buying experience swift and convenient. Test drive through purchase in total probably spent only an hour in your building. You have an excellent staff. More
AMAZING There is so much I can say from walking in the front door feeling like friends and not just someone buying a car, second everyone was so understanding There is so much I can say from walking in the front door feeling like friends and not just someone buying a car, second everyone was so understanding and helped us to make sure we left with the car we wanted and could afford., I will never go anywhere else.. Mazda for Life More
Best car buying experience!!! From the second I walked in the door ever person I talked to was super nice to me, right down to the finance department. Larry the sales rep that I w From the second I walked in the door ever person I talked to was super nice to me, right down to the finance department. Larry the sales rep that I worked with was extremely knowledgeable about the car I wanted, and all its features. My test drive as long and different types of road to show what the car could do, not just around the block like I had experienced at other dealerships. And once I purchased the car Larry helped set up all the features in my car to my specification. I got a great deal and I Love Love Love my car. More