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Safford Brown Mazda Fairfax

Fairfax, VA

Overview
Employees
Reviews
Vehicles
4.1
127 Reviews
At Safford Brown Mazda Fairfax, we’re committed to making every part of your automotive journey feel comfortable, easy, and tailored to you. We’re proud to be recognized as a 2024 Mazda Gold Cup Award winner, one of only 50 dealerships in the country—and the only one in the Washington, D.C. area—to earn this distinction. The award highlights our dedication to delivering a consistently exceptional experience from the showroom to the service drive. Our newly built facility features Mazda’s Retail Evolution design, blending modern architecture with natural materials to create a warm, open, and welcoming environment. From the showroom layout to the customer lounge, every detail is designed to help you feel at ease and in control. We also offer a multi-level vehicle storage garage, a unique feature among Mazda dealerships. It allows us to keep a wide range of inventory onsite, protected, and easily accessible—so you can shop comfortably, rain or shine. Whether you're shopping for a new Mazda CX-5, Mazda CX-50, or the premium Mazda CX-90, we offer a full lineup of SUVs designed for style, performance, and versatility. We also carry popular options like the Mazda CX-30, Mazda3 Sedan, and Mazda3 Hatchback, perfect for commuters and city drivers looking for efficiency and agility. All models reflect Mazda’s signature driving experience—refined, responsive, and engaging. We invite you to visit and experience what makes Safford Brown Mazda Fairfax a different kind of dealership—one where your needs are always at the center of what we do.
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10570 Fairfax Blvd

Fairfax, VA

22030

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Showing 127 reviews

October 02, 2025

Appreciated Oscar’s expertise and patience. He is an well-versed in Mazdas and answered all our questions very well. More

by ldickemann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar and Jake
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Oct 02, 2025 -

Safford Brown Mazda Fairfax responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Safford Brown Mazda Fairfax are glad to have you as a customer.

October 02, 2025

Quick convenient and thorough The appointment was easy to make and I love the convenience of the valet service More

by staceylynn1114
Recommend Dealer
Yes
Employees Worked With
David Lopez
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Oct 02, 2025 -

Safford Brown Mazda Fairfax responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Mazda Fairfax.

October 01, 2025

Excellent service. Very engaging. The service attendant was very proactive and kept me informed during the service. More

by Dan J McConnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack MacLeod
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2025 -

Safford Brown Mazda Fairfax responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 30, 2025

This is a good dealer with very good staff and very good servise in Virginia More

by cubirivera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Arevalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2025 -

Safford Brown Mazda Fairfax responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 29, 2025

Highly professional, resolving a remaining Infotainment center ghosting issue by soliciting the manufacturer for assistance. More

by dmwwoodjr1
Recommend Dealer
Yes
Employees Worked With
Michael Robert's and Janet (Service Mgr.)
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Sep 29, 2025 -

Safford Brown Mazda Fairfax responded

Thank you for your positive feedback! I'm glad to hear that our team at Safford Brown Mazda Fairfax was able to assist you with the infotainment center issue. We strive to provide professional and effective service, and it's great to know that we met your expectations. We look forward to seeing you again! Trey Rodgers, General Manager

September 29, 2025

Always a quick and easy experience with clear communication, upfront estimates, and surprise discount codes. More

by CNHBAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician #1967, Brianna, Olivia
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Sep 29, 2025 -

Safford Brown Mazda Fairfax responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 29, 2025

They helped me through the whole process even when I couldn't make up my mind. We found the right car and I had a wonderful experience. I love my new car! More

by duccman848
Recommend Dealer
Yes
Employees Worked With
Pete and the sales team
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Sep 29, 2025 -

Safford Brown Mazda Fairfax responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Safford Brown Mazda Fairfax!

September 29, 2025

Mike and the team were very informative and helpful! Thank you! That is why we purchased 3 Mazdas: Mazda 5 in 2009, CX30 in 2023 and CX30 in 2025. Best shop! More

by fahmy61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Sep 29, 2025 -

Safford Brown Mazda Fairfax responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Mazda Fairfax!

September 28, 2025

It was a very good experience. Everyone I met was extremely friendly and made me feel at ease with the whole process More

by prumaker
Recommend Dealer
Yes
Employees Worked With
Trey Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rumaker
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Sep 28, 2025 -

Safford Brown Mazda Fairfax responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 28, 2025

Even for an oil change, the process is excessively slow and the staff are uninterested. I won't be coming back, and I won't recommend it to anyone More

by mt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
michael roberts
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Oct 01, 2025 -

Safford Brown Mazda Fairfax responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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