Safford Brown Mazda Fairfax

Umar Saiyed, Larry, Paul Ramage, Harnee Villalobos & a host of others were super helpful and supportive. The team did a phenomenal job in providing efficient and effective service. Thank you all for the s host of others were super helpful and supportive. The team did a phenomenal job in providing efficient and effective service. Thank you all for the smiles and professional service. Highly recommended! More

If I could give a 0 star rating for the service department, I would. Mazda Fairfax charged me for new brakes they did not properly install and I had to go to another dealer to have the service done department, I would. Mazda Fairfax charged me for new brakes they did not properly install and I had to go to another dealer to have the service done again, paying twice. The video taken at the other dealer showed my brakes were not even safe, I drive my family every day in my CX-5. Mazda Fairfax Service Department has atrocious customer service and they let me down after being their customer for more than 15 years. I DO NOT recommend service at this location. More

I had an awesome experience at Safford Brown Mazda Fairfax. I purchased a used vehicle and the process was so great. My salesman Baz is great. During the signing of the paperwork Nick Shirley was real Fairfax. I purchased a used vehicle and the process was so great. My salesman Baz is great. During the signing of the paperwork Nick Shirley was really good. He went through the different warranty packages and really explained them well. In the end, I did not purchase one (due to fi ancillary restraints) but I felt like I gained an education and Nick was not at all pushy. His approach will help a lot of people!! I definitely give this dealership a 5 star rating!!! More

Debbie Hefty helped us find the very best car for our budget and needs. She is a winner and was a breath of fresh air from some of the typical car sales pressures and gamesmanship. You can get honesty a budget and needs. She is a winner and was a breath of fresh air from some of the typical car sales pressures and gamesmanship. You can get honesty and integrity and a great vehicle when buying from her. More

Twelve years ago I purchased my first Mazda, a Cx-9, from Brown's Fairfax Mazda and just bought my second Mazda, a preowned Cx-5, a few weeks ago from them because their car buying process is hassle free. N Brown's Fairfax Mazda and just bought my second Mazda, a preowned Cx-5, a few weeks ago from them because their car buying process is hassle free. Nenad Mlinarevic was very knowledgeable about the Mazda Cx-5 and answered all of my questions. He was very friendly, professional and did not use high pressure selling tactics, which I really appreciated. Mazda makes great cars and they are really enjoyable to drive. You will be impressed with Nenad's great customer service when you come in to buy your preowned car from Brown's Fairfax Mazda. More

Outstanding and Honest Service We leased a Mazda6 in September and because it was such a smooth, positive and easy experience we returned 5 months later to buy a CX-9. We knew our b We leased a Mazda6 in September and because it was such a smooth, positive and easy experience we returned 5 months later to buy a CX-9. We knew our budget limits and what we wanted, and while we weren't sure it was possible to get what we wanted within out budget limits, Alex and Gino were outstanding, open and honest and they were able to get both vehicles within the limits we were under. I definitely recommend this dealership to anyone looking for a pleasant shopping experience. More

Nenad was amazing. He was relaxed and not pushy and was very knowledgeable on the car I was interested in. I really appreciated his service as well as the general manager’s. Would definitely recommend goin very knowledgeable on the car I was interested in. I really appreciated his service as well as the general manager’s. Would definitely recommend going to this dealership. More

This dealership goes above & beyond to make sure your buying experience goes well! If you have any issues or questions, they will go out of their way to make sure you leave with your car satisfied! Would buying experience goes well! If you have any issues or questions, they will go out of their way to make sure you leave with your car satisfied! Would definitely buy from here again! More

Pissed off customer Edit: trey the GM is helping out so raising up the star Money was stolen out of my vehicle when i got an oil change few months back. Didn’t want to Edit: trey the GM is helping out so raising up the star Money was stolen out of my vehicle when i got an oil change few months back. Didn’t want to go back and they wanted to make it up so i gave them a chance to fix a loose fuel cap door today. Instead of properly fixing it they bent the gas cap cover arm/lever and now its rubbing against the side wall. Scratches are already showing where the gas cap cover is contacting the side wall. Pissed as xxxx and didn’t want them touching my vehicle again so i left. I would not recommend them at all and will never go back to this place nor buy another vehicle from them. More

Browns Mazda of Fairfax cares about their customers The manager was so helpful and professional on my latest service visit. When I couldn’t work on my laptop because of some issues with the Brown’s wir The manager was so helpful and professional on my latest service visit. When I couldn’t work on my laptop because of some issues with the Brown’s wireless working, they were genuinely apologetic. Despite the fact that sometimes technology has hiccups, they comped my oil change without my even suggesting it. Truly professional, I would recommend them to anyone. The staff is uniformly excellent to work with, the best dealership service department I have encountered in 30 years of car ownership. More