Safford Brown Mazda Fairfax

Great service I pirchased my SUV from Browns Mazda 3 years ago. I could not have purchased from a more professional and friending dealership. My service adviser J I pirchased my SUV from Browns Mazda 3 years ago. I could not have purchased from a more professional and friending dealership. My service adviser Janette is extremely friendly and courteous (as well as all their staff I encountered recently). I am considering a new car and was thinking about trying a different brand elsewhere but I keep thinking about my experience at Browns. So, I might just stick with them! More

Scam artists! Never go to this dealership! They will scam you! I was interested in trading in my car towards the purchase of a new or used car. The manager took ove Never go to this dealership! They will scam you! I was interested in trading in my car towards the purchase of a new or used car. The manager took over 45 minutes to try and tell me my trade and then when I was ready to leave he asked if I even liked the car I test drove and I said not really but I'm open to others. His response was then why are we even talking. I then quickly left the dealership only to realize that he stole my registration out of my glove box! More

Fast, Friendly and Efficient! The front associate were warm and inviting, especially the young lady in the front(Jennifer, I think). She constantly checked up on me to give me an u The front associate were warm and inviting, especially the young lady in the front(Jennifer, I think). She constantly checked up on me to give me an update on my car and discuss any questions I had! There was a tall gentleman with short hair and who seemed to be a supervisor), who was very friendly and made me feel like I had been going there for years. All around a fun and lively staff!!! More

Great Car Buying Experience We recently purchased a Mazda 3 from Brown’s Fairfax Mazda and found buying a car can be a surprisingly pleasant experience. Our sales person, Ron Pat We recently purchased a Mazda 3 from Brown’s Fairfax Mazda and found buying a car can be a surprisingly pleasant experience. Our sales person, Ron Pattison had extensive knowledge of all Mazda vehicles and other brands in the industry. He wanted to know exactly what we were looking for in a car so he could find the best option for us. He was a delight to work with; we never felt pushed to purchase a vehicle. Ron clearly cares about long-term customer satisfaction and not just a quick sale. The whole experience at Brown’s Fairfax Mazda was easy and pleasant. The finance department and service center were very professional, efficient and personable. We want to thank the great team at Brown’s for making car buying fun again. Couldn't ask for a better experience. More

Quck and efficient service I brought my wife's car in for an alignment, tire rotation and balance. Janette was very courteous and professional. She had the work done in less t I brought my wife's car in for an alignment, tire rotation and balance. Janette was very courteous and professional. She had the work done in less than half the time that was promised. The bill was a lot less than other dealers. I would definitely recommend!! More

Efficient and Worth it The best experience ever buying a new car. It took 2 days from start to finish. I told them what I wanted and they sold me what I asked for. Billy The best experience ever buying a new car. It took 2 days from start to finish. I told them what I wanted and they sold me what I asked for. Billy was my salesman and Michelle Gorham was my finance rep. They both were so helpful and knowledgeable. Thanks for a great experience! More

MAZDA 3i Customer service was great. Daniel was very knowledgeable and able to answer all of my questions. I would definitely recommend Browns Fairfax Mazda t Customer service was great. Daniel was very knowledgeable and able to answer all of my questions. I would definitely recommend Browns Fairfax Mazda to anyone. More

After purchasing my new Mazda I went back two days later to take delivery. My salesman had been sent out to pick up another vehicle, so Jamal Henderson walked me through my introduction to how everything wo to take delivery. My salesman had been sent out to pick up another vehicle, so Jamal Henderson walked me through my introduction to how everything worked on the car and an overview of the warranty. His attention to detail was very impressive and greatly appreciated. Also, when I did the paperwork the financial team was excellent as well. What a wonderful team of employees at Brown's Fairfax Mazda. Thanks again, and zoom zoom zoom!!! More

For the past three years I been going here I have always had the best service when I come in! Mike Holmes is a great service writer, I love how he tells you how it is and doesn't beat around he bush and tel had the best service when I come in! Mike Holmes is a great service writer, I love how he tells you how it is and doesn't beat around he bush and tells you what you need to get down. But overall I would never go to any other dealership! More

The team was wonderful and accommodating in answering any questions I had along with offering to show me the car of my choosing. They provided options and showed patience. Good team to get a car from. :) questions I had along with offering to show me the car of my choosing. They provided options and showed patience. Good team to get a car from. :) More