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Safford Brown Mazda Fairfax

Fairfax, VA

3.4
90 Reviews

10570 Fairfax Blvd

Fairfax, VA

22030

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Showing 90 reviews

July 08, 2013

I brought my Mazda to Chantilly Mazda when it started to make noises when applying the brakes. Chantilly tried multiple times (I dropped off my car about 4 times for the same issue) to fix it and finally sa More

by BK8282
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Morin, Daniel Martinez, Somchai Charucksiri
May 29, 2013

I had a great experience buying a new car (with a trade-in) at this dealership - twice! Both times I got the price I wanted after doing a little research, and prompt and courteous service. Most rec More

by EWPJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Harrison
May 17, 2013

On Friday, 5/17, since we still had not heard from Brown's Cars, my husband called them again. Bob told my husband that he sold the car to someone else and that we should have known other people woul More

by cull5924
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob Williams (Used Car Sales Manager), Nasif Farhan
May 09, 2013

I am very pleased with the over all customer service at Mazda. There was no pressure to sell me something I did not want. I knew what I wanted & they got it for me. I bought a 2013 Mazda 2, they only had s More

by ROSE021151
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Rodriguez
April 25, 2013

I would recommend this dealership to all my friends! Everybody I worked close with was every helpful and very interested in my needs! I will for sure buy my next car here!!! More

by Lean3829
Customer Service
Recommend Dealer
Yes
Employees Worked With
Andrew Tornow, Robert Knight
April 24, 2013

Only Mazda dealer in the Northern Virginia area to work seriously with me on the price and options. Took note of my position and met it with an honest response. Got exactly the car I wanted with the extr More

by billhechmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rafaie
April 13, 2013

General Manager Trey Rodgers requested that we write a review of our experience. It really wasn't very good. No, that's too nice, it sucked. We were referred to Brown's Fairfax Mazda by the Navy Federa More

by EMZoom
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marcus Pearson
March 08, 2013

After trying a different Brown's Mazda (and having a less than pleasant experience) I was going to write off Brown's dealerships all together. Based on convenience of location I tried one more Brown's a More

by BNSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Harrison
February 26, 2013

I don’t buy new cars that often, maybe in the 8 years since my last purchase things have changed and all dealers are like this now. Salesman was very nice and helpful, but, BEWARE of the finance guy. H More

by JimGoose
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance
February 11, 2013

Bought all of my Mazdas from Brown's Fairfax Mazda after one disasterous experience at another dealership. Darren, the sales manager, is on top of every deal and ensures the best possible price and fo More

by PeteGustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Dave, Michael Holmes
Feb 16, 2013 -

Safford Brown Mazda Fairfax responded

Hi Pete, Thank you for placing your trust in our dealership and taking the time to review your experience. Darren and his sales team take pride in delivering great service. I am also happy that Mike, Dave, and the entire service department continue to earn your confidence. Enjoy your new Mazda and thanks again for the great review. Trey Rodgers General Manager

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