Safford Brown Mazda Fairfax

After trying a different Brown's Mazda (and having a less than pleasant experience) I was going to write off Brown's dealerships all together. Based on convenience of location I tried one more Brown's a less than pleasant experience) I was going to write off Brown's dealerships all together. Based on convenience of location I tried one more Brown's and was put in touch with Renee Harrison. He was straightforward, honest, and stuck to the deal he promised me (which is more than I would say for Brown's Alexandria). I appreciated Renee saving my first new car buying experience and have already recommended two friends (to Renee) who are looking at getting the same vehicle as me. More

I don’t buy new cars that often, maybe in the 8 years since my last purchase things have changed and all dealers are like this now. Salesman was very nice and helpful, but, BEWARE of the finance guy. H since my last purchase things have changed and all dealers are like this now. Salesman was very nice and helpful, but, BEWARE of the finance guy. He tried to tell me that I only qualified for a high rate of financing, BUT, if I bought his extended warranty he could “buy down” my rate (like it’s a mortgage or something, WHICH IT’S NOT) and get me a lower rate. This is a scam! Google it, apparently it’s a common one. It’s not technically illegal, but it’s definitely extremely sleazy and dishonest. HAVE A LOAN QUOTE FROM A BANK OR CREDIT UNION BEFORE EVEN THINKING ABOUT USING THERE FINANCING. When I took position of the car a small item was broken, I called the dealership and am basically getting the run around about having it fixed. They very begrudgingly agreed to take care of it, but I guess it’s my fault for thinking a new car should be sold with everything in working order. In short, you can look there, the sales staff is helpful and the test drive was fine BUT DO NOT BUY THERE!!! There are way too many Mazda dealers around to give these guys the business. AGAIN.. BUT DO NOT BUY THERE!!! More

This was the most horrible buying experience I have ever had. After a lengthy negotiation for a 2012 Mazda 3 I had an agreement with Brown's sales manager. Over an hour latter when all the paperwork was don had. After a lengthy negotiation for a 2012 Mazda 3 I had an agreement with Brown's sales manager. Over an hour latter when all the paperwork was done the finance manager insisted on a higher price. Brown's wasted my entire day with their stupid games. Brown is the color of used toilet paper and used toilet paper is a good description of this dealership. More

AJ was great -- very patient, followed through quickly on our questions and request. A pleasure to deal with. I would recommend him to a friend who is interested in buying a Mazda automobile. Jim Fowler our questions and request. A pleasure to deal with. I would recommend him to a friend who is interested in buying a Mazda automobile. Jim Fowler More

If it was not for Dane speaking with me on the phone and helping me with my transmisstion question I would not have come in he is now working on my SRT 300 the quility of work is fantastic. helping me with my transmisstion question I would not have come in he is now working on my SRT 300 the quility of work is fantastic. More

Service advisors at Brown Mazda of Fairfax are professionals and polite. Dane Beunier explained to me exactly what my car need to be fixed and the time frame to do the repairs was like he said. professionals and polite. Dane Beunier explained to me exactly what my car need to be fixed and the time frame to do the repairs was like he said. Good job. Keep it up! More

THE SERVICE I HAD WAS GREAT, I WILL BE BACK ON 11-16-11, THE SERVICE I HAD WAS GREAT, I WILL BE BACK ON 11-16-11, FOR SERVICE FOR A TIRE. I PURCHASED MY MAZDA PROTEGE IN 2002 AND HAVE REALL THE SERVICE I HAD WAS GREAT, I WILL BE BACK ON 11-16-11, FOR SERVICE FOR A TIRE. I PURCHASED MY MAZDA PROTEGE IN 2002 AND HAVE REALLY ENJOYED IT, I WOULD RECOMMED A MAZDA TO OTHER PEOPLE. LINDA COLLIER. More

The service that I received was exceptional! Other places had told me that a number of different items needed to be replaced on my car but as it turns out they were completely wrong. Browns brought me back a had told me that a number of different items needed to be replaced on my car but as it turns out they were completely wrong. Browns brought me back and showed me exactly what the cause of the problem was and even gave me a number options as to ways to go about fixing it. It truly pays to take your vehicle to the professionals at Browns Mazda service instead of the amatures who seem to be just guessing. More

David and his tech. found the problem with my old Millenia and fixed it on time. The price was in line with other shops in Fairfax. I have found that I can count on David and Browns to do a good and Millenia and fixed it on time. The price was in line with other shops in Fairfax. I have found that I can count on David and Browns to do a good and CLEAN job every time. Thanks More