Safford Brown Nissan Sterling
Sterling, VA
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Good experience at Brown's Dulles Nissan We recently purchased a 2018 Nissan Rogue at Brown's Dulles Nissan. We had selected our car from the on-line Dulles Nissan inventory. When my wife s We recently purchased a 2018 Nissan Rogue at Brown's Dulles Nissan. We had selected our car from the on-line Dulles Nissan inventory. When my wife suggested a different color that was not in the inventory, the staff immediately located the same model and trim in the desired color, and ordered it delivery. No difference in cost. The purchase process was typically lengthy, but there were no unexpected surprises. The sales representatives, Teddy Asimana in particular, were friendly, attentive, knowledgable, and applied no pressure to us during the process. Several questions arose during the financing process, but these were easily dealt with. We got the sense that the sales and finance representatives wanted to get us the best deal they could. Teddy Asimana performed an excellent job in familiarizing us with the new vehicle, and helped us make the delivery to our apartment. Teddy gets five stars! More
First new car! Thank you Will Weaver Sales Consultant for helping me buy my first new car! You we're great! I knew the experience and customer service would be exce Thank you Will Weaver Sales Consultant for helping me buy my first new car! You we're great! I knew the experience and customer service would be excellent as a family member just purchased a new car three days ago!. Thanks to Ghani General Sales Manager for walking me through the process of getting financed. Our family will continue to purchase vehicles from Brown Nissan Dulles! 2nd purchase of new vehicles in less than a week! Anyone looking for top service, great customer care, advice and the knowledge they have, make this dealership your first choice! More
I got a really good deal on my Nissan Rogue SL I appreciated the deal I was able to secure on my Nissan Rogue. The Salesman was attentive and helpful, the manager was kind and the finance man was e I appreciated the deal I was able to secure on my Nissan Rogue. The Salesman was attentive and helpful, the manager was kind and the finance man was efficient and well informed. More
Awesome Experience! From the moment you walk through the door, you’re greeted with excellent customer service. I was worried about how long it would take BUT it was quic From the moment you walk through the door, you’re greeted with excellent customer service. I was worried about how long it would take BUT it was quick, efficient and pain free. Our consultant Will Weaver was knowledgeable, friendly and gave us his full attention. Will wasn’t the “usual” consultant trying to push you into a car, he guided me on what he thought would be best for me. The General Sales Manager Ghani Niazi THANK YOU! You’ve made my year! I love my new Nissan Rogue. His expertise and one on one customer service was on point. I have never been to a dealership that provides this much support and took the stress out of buying a car out of my hands. Henry Proano Finance Manager made the final step easy and explained the details of my purchase in depth. I can’t say enough great things about Brown’s Dulles Nissan!! Anyone thinking about buying a new or new/used car make this your dealership. More
Purchase of 2018 Nissan pickup Deal went smoothly and was low pressure. The dealership was clean and well maintained. The salesman went through the main features of the truck and h Deal went smoothly and was low pressure. The dealership was clean and well maintained. The salesman went through the main features of the truck and helped me get the truck home. The amount of new technology is a bit daunting. The only thing hanging is that I would like to get a copy of the window sticker and the dealer has not provided it after two requests. There was about a $20 discrepancy in the final price that was never resolved. More
Excellent Service William Weaver has been sent to the car dealership as an Angel.. He provided us with the BEST QUALITY CUSTOMER SERVICE AND AN AWESOME ARMADA. THANK YO William Weaver has been sent to the car dealership as an Angel.. He provided us with the BEST QUALITY CUSTOMER SERVICE AND AN AWESOME ARMADA. THANK YOU GUYS!!! More
Fair and Transparent I stopped by to do some research in advance of my lease turnin in a few months. I was greeted by Will Weaver, who was up front and informative about m I stopped by to do some research in advance of my lease turnin in a few months. I was greeted by Will Weaver, who was up front and informative about my options going forward. As it turns out, I am leaving today with a new Rogue and a huge smile on my face. I truly appreciate Mr. Weaver's transparency and lack of stereotypical car dealer tactics. I had an unpleasant experience here three years ago, but Mr. Weaver has restored my faith in the car buying process. More
This is a reason they are not a BBB business! They will do what they can to sell you the car, stay late, even after closing, but if you end up needing anything after the sale of the car, you are d They will do what they can to sell you the car, stay late, even after closing, but if you end up needing anything after the sale of the car, you are dead to them. There is a reason they are not a BBB business, be forewarned before you visit this dealership. There are plenty of Nissan dealerships that work with you after you buy a car from them. More
Good Price, Quick Service We were helped by Will Weaver and he ran us through very quickly including some good negotiation over the extras and the value of our trade in We were helped by Will Weaver and he ran us through very quickly including some good negotiation over the extras and the value of our trade in More
Excellent Service My experience today was spectacular, I didn't even get to the front door and Will Weaver started greeting me. I was straight to the point on what I wa My experience today was spectacular, I didn't even get to the front door and Will Weaver started greeting me. I was straight to the point on what I wanted to see and what I was looking for and he brought me straight to it. I was just looking and that resulted in a test drive and not soon after a purchase of a brand new 2018 Nissan Titan Platinum Reserve. Financial department made it as quick as possible even though they were very busy. In the end we walked out happy and drove a new truck home. Really appreciate the great customer service and prompt service. More