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Brown's Manassas Subaru - Service Center

Manassas, VA

4.8
232 Reviews

232 Reviews of Brown's Manassas Subaru - Service Center

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June 26, 2025

The service team is always very punctual and keeps us informed during the vehicle service. They do an excellent job of giving options and being honest about the work needed. I truly appreciate it! More

by shane.l.overstreet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Consistently great reasonable service. Office people and technicians are customer oriented, always very welcoming, helpful & competent. More

by louisdbornstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Alomia
June 25, 2025

Excellent Service Department. My car was serviced on time and service was performed quickly and correctly. Vehicle was returned washed which was awesome! More

by joseph.albuquerque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

The service advisors are very knowledgeable and get the job done. The additional 1.5% credit card fee is obnoxious. We're not talking about a $15 pizza, were talking thousands of dollars of business being More

by jennifer.mckee.med
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie & Meredith are 5 ⭐⭐⭐⭐⭐
June 25, 2025

The service I needed was thoroughly explained to me and I really appreciated the time that Meredith took to explain things to me. Thanks so much. More

by weryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meredith
June 25, 2025

Professional, prompt, and honest service from the staff. Always accommodating my needs as a customer- More

by russ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grayson
June 24, 2025

Safford Subaru worked hard to resolve the brake problems I was having with my Impreza. They were patient and knowledgeable with me because I had to tow my car into the dealership. I appreciate their partn More

by JOHNBUCKHOUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My service writer was meridith
June 23, 2025

It was a great experience and I plan to go there in the future if at all possible. More

by pl.prblc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

I find Service Representative is friendly, courteous and direct. Appointments are fairly easy and services done on time and as expected. More

by RBOYD581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

Staff is great. Meredith is the best, she makes things easy and less stressful. I appreciate her professionalism. More

by JLFAUNTLEROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meredith 5 Star
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