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Safford Brown VW of Richmond
Richmond, VA
117 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
July 25, 2025
I went online to schedule a 90k mile service.
The website listed the total cost to be under $500. When I got there, the same service was $1500. When I asked about this, the service rep said, "Oh
More
by flytallguy
Employees Worked With
Jeffrey Cooper, Donald Ellis, Michael Lindefeld, Werley Tejeda, Robert Lawhorne, Donald Wood, Byron Burt
August 18, 2024
Horrible - They claim to be military friendly.
.. from across the showroom floor and in an office I heard, "I don't give a xxxx he's a disabled Veteran" - not once, but twice. Don't give these peop
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by Disgruntled_Disabled_Veteran
Employees Worked With
GM - claimed no such language exists in the VA Constitution for Tax exemption for disabled Veterans, Eric Beddard
April 16, 2024
This concerns the service department only.
i took my VW for 100,000 mile service and inspection i bought my car and had it serviced here for 10 years. this time i was told my brakes pads an
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by mmari38
Employees Worked With
Donald Wood
