Safford Chrysler Jeep Dodge Ram FIAT of Springfield

Nobody is perfect I have been going to Stafford for about 2.75 years. And like myself they are not perfect, however, Richard the Service manager/ supervisor has always I have been going to Stafford for about 2.75 years. And like myself they are not perfect, however, Richard the Service manager/ supervisor has always done everything to remedy any issues that I may have had as it pertains to the servicing of my vehicle. I value customer service and he has shown me that he values my business. Thank you Richard. More

Chrysler Pacifica Hybrid Had a bit of a mix up with getting the right color, but the team at Safford made it right. Great service and communication. Love our new minivan! Had a bit of a mix up with getting the right color, but the team at Safford made it right. Great service and communication. Love our new minivan! More

Sales rep Joshua Brought my 2nd Jeep making 4 vehicles we have purchased from this dealership. Josh was my sales rep and he was awesome! Would definitely recommend hi Brought my 2nd Jeep making 4 vehicles we have purchased from this dealership. Josh was my sales rep and he was awesome! Would definitely recommend him. The only issue I had was dealing with finance. He was coming up with higher payments then what was agreed upon. In the end though, it all worked out. More

Door Hinge Fix Took my 2015 Jeep Grand Cherokee in to get my driver side door fixed. The hinge needed replacing, but the vehicle was just slightly beyond warranty co Took my 2015 Jeep Grand Cherokee in to get my driver side door fixed. The hinge needed replacing, but the vehicle was just slightly beyond warranty coverage. Richard Haidacher provide great customer service by working with me, and even provided a rental at no charge. My vehicle was ready within a day. In the past, I have worked with Ken when getting my vehicle serviced, and he too has provided great service. More

Good Job Enjoyed working with this dealership. Got the vehicle I wanted for just around the price I was looking to get. Couldn’t find a better deal than what S Enjoyed working with this dealership. Got the vehicle I wanted for just around the price I was looking to get. Couldn’t find a better deal than what Safford of Springfield gave me. More

Not so great This is the third vehicle I purchase from jeep dodge ram and its probably the worst experience as far as getting the vehicle I preferred. The customer This is the third vehicle I purchase from jeep dodge ram and its probably the worst experience as far as getting the vehicle I preferred. The customer service was good. More

Great customer service experience I recently took my 2016 Fiat 500x for service. Excellent customer service from staff. I had previously taken my car to another Safford dealership in I recently took my 2016 Fiat 500x for service. Excellent customer service from staff. I had previously taken my car to another Safford dealership in the area, and the experience was awful. At this Springfield center, I was amazed at how the staff treated me. I worked with Gary, and I must say, he was terrific. He kept me in the loop daily, to the extent that when he took off one of the days, another team member called and said he was calling with an update because Gary was off that day. I was extremely impressed with the service at this place and would highly recommend them to everyone. More

No issues prompt professional service Service advisor kept me informed entire time, provided rental car while troubleshooting intermittent electronic issues. Worked with Chrysler engiinee Service advisor kept me informed entire time, provided rental car while troubleshooting intermittent electronic issues. Worked with Chrysler engiineers for resolution which appeared to be software updates More

Jeep Service Visit Excellent service team, well organized staff and keep the customer in the loop from first contact to pickup. No frills estimates actually listening to Excellent service team, well organized staff and keep the customer in the loop from first contact to pickup. No frills estimates actually listening to your specified needs vs. trying to up sell more services than actually required as is the case with many large dealerships. More

Excellent Service is good, quick. I am very happy to recommend with my family, friends. I always come this dealer to do services. Dealer is very clean, they ask Service is good, quick. I am very happy to recommend with my family, friends. I always come this dealer to do services. Dealer is very clean, they asked their helps if I need it. More