
Safford Chrysler Jeep Dodge Ram FIAT of Springfield
Springfield, VA
Filter Reviews by Keyword
By Type
Showing 680 reviews
Normal Service due to mileage. Service Representative Mr. Mosser is extremely courteous, attentive to customer needs, helpful in understanding layman descriptions of needs and fruga Service Representative Mr. Mosser is extremely courteous, attentive to customer needs, helpful in understanding layman descriptions of needs and frugal in his recommendations for repairs saving the customer from his years of experience and schooling. Never has a problem fitting you in to a busy schedule. I highly recommend Safford to everyone I come in contact with for purchase of vehicle or service and repair. My experiences since 1997 have always been pleasant and this Ram is the fifth one purchased from Safford of Springfield. Keep up the good work and keep Bob on as an excellent representative of your establishment. More
Quality service All of the workers here from the service advisors to the shuttle driver are excellent. They are friendly and respectful and I'm glad to drive out of All of the workers here from the service advisors to the shuttle driver are excellent. They are friendly and respectful and I'm glad to drive out of my way to take my car here. More
Great service The Dealership was very accommodating to my schedule. I was able to get an appointment within minutes that morning. After I dropped off my vehicle the The Dealership was very accommodating to my schedule. I was able to get an appointment within minutes that morning. After I dropped off my vehicle the technicians were able to diagnose my vehicle's issue and establish a plan to fix the vehicle at no cost to me. Thank you Safford Service Team. More
Always great service from Bob Mosser. This is the fourth car I have had serviced with Safford. And the last three have been bought from Safford simply because I know I can trust the servi This is the fourth car I have had serviced with Safford. And the last three have been bought from Safford simply because I know I can trust the service I will get when Bob Mosser is there. More
Oil Change plus Trouble Shooting In and out with 4 unscheduled problems solved in a couple of hours.. service Manager Ken was friendly, knowledgeable and kept me informed with the pro In and out with 4 unscheduled problems solved in a couple of hours.. service Manager Ken was friendly, knowledgeable and kept me informed with the progress on my vehicle. More
ECP application Service departure personal were extremely professional and friendly. I would highly recommend this service center to new customers. Bob Mosser was ver Service departure personal were extremely professional and friendly. I would highly recommend this service center to new customers. Bob Mosser was very helpful and made the process easy and enjoyable. More
Great Price Super service for a great price. Only recommended what was needed. Didn't try to sell you extra items. I highly recommend their service center!! Super service for a great price. Only recommended what was needed. Didn't try to sell you extra items. I highly recommend their service center!! More
Great Experience This was my first service visit to Safford. I usually go to the dealer I purchased my Dodge Charger from which is further from my home. As I had man This was my first service visit to Safford. I usually go to the dealer I purchased my Dodge Charger from which is further from my home. As I had many things planned for the day I wanted to go to a dealer that was close to home. I used the Express Lane service on a Saturday to get an oil change and tire rotation for my Dodge Charger. Went very smooth and was done in an hour as the service advisor, Alex, estimated. Will return for my next service visit. More
Refreshing I had looked for a vehicle for over a month and dealt with 7 different dealers. Safford was the ONLY dealer that responded with accurate out the door I had looked for a vehicle for over a month and dealt with 7 different dealers. Safford was the ONLY dealer that responded with accurate out the door pricing with their "internet matching" pricing. There were no games, just a truthful, prompt transaction. It was Well Worth the 550+ mile drive to pick up my car as everyone at the dealership was professional and courteous. I will definitely recommend and go back to this deal for future Dodge purchases. More
Correcting My Bad Judgement Because of my bad judgement while driving too fast on Icey pavement I struck a chain stretched beween two poles on a driveway damaging the hood and fr Because of my bad judgement while driving too fast on Icey pavement I struck a chain stretched beween two poles on a driveway damaging the hood and front grill and right fender of my 2007 Jeep. The use of Safford Collision was an excellent Idea and choice. my Jeep was repaired like in a timely manner. More