Safford Chrysler Jeep Dodge Ram FIAT of Springfield

Disorganized Arrived early for 10:00 am appointment, left 3 hrs later. Sales manager gave me a good faith estimate via email but found out when I was ready to sig Arrived early for 10:00 am appointment, left 3 hrs later. Sales manager gave me a good faith estimate via email but found out when I was ready to sign the papers it would cost me an extra $3,000 plus. Staff was friendly but seemed disorganized. More

Recall Service Made appointment. Processed in on arrival efficiently. Recall work performed quickly. Had tires balanced, rotated, and four-wheel alignment done, a Made appointment. Processed in on arrival efficiently. Recall work performed quickly. Had tires balanced, rotated, and four-wheel alignment done, as well. Price was around what I expected. No complaints. Good work - took some time to break the wheel lug nuts loose, and that was done professionally. More

Light bulb Stopped in to Safford to see if I could get a burned out light bulb replaced.. Ken Moore was very helpful and got me in right away... 15 to 20 minutes Stopped in to Safford to see if I could get a burned out light bulb replaced.. Ken Moore was very helpful and got me in right away... 15 to 20 minutes later I was back on the road.. More

Great service and friendly people The people tried to please and were very informative. The finance department worked hard to get the best rate. This was the second time I have bought The people tried to please and were very informative. The finance department worked hard to get the best rate. This was the second time I have bought a car for safford. More

Normal Service due to mileage. Service Representative Mr. Mosser is extremely courteous, attentive to customer needs, helpful in understanding layman descriptions of needs and fruga Service Representative Mr. Mosser is extremely courteous, attentive to customer needs, helpful in understanding layman descriptions of needs and frugal in his recommendations for repairs saving the customer from his years of experience and schooling. Never has a problem fitting you in to a busy schedule. I highly recommend Safford to everyone I come in contact with for purchase of vehicle or service and repair. My experiences since 1997 have always been pleasant and this Ram is the fifth one purchased from Safford of Springfield. Keep up the good work and keep Bob on as an excellent representative of your establishment. More

Good customer service As usual, Bob Mosser was very accommodating and professional. Glad he is back. Missed him when he was gone. Excellent service as always. Thank you. As usual, Bob Mosser was very accommodating and professional. Glad he is back. Missed him when he was gone. Excellent service as always. Thank you. More

Quality service All of the workers here from the service advisors to the shuttle driver are excellent. They are friendly and respectful and I'm glad to drive out of All of the workers here from the service advisors to the shuttle driver are excellent. They are friendly and respectful and I'm glad to drive out of my way to take my car here. More

Great service The Dealership was very accommodating to my schedule. I was able to get an appointment within minutes that morning. After I dropped off my vehicle the The Dealership was very accommodating to my schedule. I was able to get an appointment within minutes that morning. After I dropped off my vehicle the technicians were able to diagnose my vehicle's issue and establish a plan to fix the vehicle at no cost to me. Thank you Safford Service Team. More

Always great service from Bob Mosser. This is the fourth car I have had serviced with Safford. And the last three have been bought from Safford simply because I know I can trust the servi This is the fourth car I have had serviced with Safford. And the last three have been bought from Safford simply because I know I can trust the service I will get when Bob Mosser is there. More

Oil Change plus Trouble Shooting In and out with 4 unscheduled problems solved in a couple of hours.. service Manager Ken was friendly, knowledgeable and kept me informed with the pro In and out with 4 unscheduled problems solved in a couple of hours.. service Manager Ken was friendly, knowledgeable and kept me informed with the progress on my vehicle. More