
Safford Chrysler Jeep Dodge Ram FIAT of Springfield
Springfield, VA
Filter Reviews by Keyword
By Type
Showing 680 reviews
Fairly painless I say fairly painless as buying a car is never painless.....but I went in on a Thursday night, got a fair price quote, they raced the Jeep I wanted ov I say fairly painless as buying a car is never painless.....but I went in on a Thursday night, got a fair price quote, they raced the Jeep I wanted over from Warrenton and I was out in a relatively short period of time. I had to call the dealership on Sunday when I didn't know how to operate something and a very nice man named John told me he would wait there for me if I needed his help, even though it was 5 PM on New Year's Eve. Luckily, I figured it out myself and didn't have to keep him waiting! But they are low pressure, nice people at this dealership. More
Excellent customer care we saw a car on the internet we were interested in and that's what brought us to the dealership. When we arrived that car was in the process of being we saw a car on the internet we were interested in and that's what brought us to the dealership. When we arrived that car was in the process of being purchased. We had driven over an hour to get there. However the sales manager , Younes turned the situation around for us by helping us find a car that met our needs and was in our budget. He went out of his way to make sure we had a great experience! The customer service was excellent and Younes made sure we were well taken care of during our time there! More
I wanted to purchase a new Dodge 1500 Ram Sport, Younes the sales Manager, and Mahmoud really provided me with exceptional customer service. Younes worked tirelessly to find the vehicle that I was lo Younes the sales Manager, and Mahmoud really provided me with exceptional customer service. Younes worked tirelessly to find the vehicle that I was looking for. I was previously at another dealership in Fredericksburg, the customer service there was not even close to what Younes provided. Mahmoud the sales representative, also provided excellent service. He went through the Uconnect process, while also any other questions I had. He truly exemplifies excellent customer service. I will recommend them to my friends and family. More
Outstanding service from Bob. Very good customer service. I look forward to my next visit. Nice customer lounge and wi fii service. The facility was very clean staff very friend Very good customer service. I look forward to my next visit. Nice customer lounge and wi fii service. The facility was very clean staff very friendly. More
Periodic Maintenance Just an oil change and tire rotation, but in-and-out in 45 minutes. Staff, especially Bob, was most courteous, helpful, attentive and especially resp Just an oil change and tire rotation, but in-and-out in 45 minutes. Staff, especially Bob, was most courteous, helpful, attentive and especially responsive. More
Ram First oil change Top shelf service. Could ask for more. Fast , friendly and clean shop. Brought the truck back fast and even washed it. The best dealer follow up I h Top shelf service. Could ask for more. Fast , friendly and clean shop. Brought the truck back fast and even washed it. The best dealer follow up I have ever had. Thank you More
Recalls, oil changes, extended warranty and more The team at Safford continues to deliver great service. I chose to wait and they kept me informed. I love the new building with an option for coffee The team at Safford continues to deliver great service. I chose to wait and they kept me informed. I love the new building with an option for coffee or drinks, WiFi, TVs and comfortable seating. My visit was a breeze. More
Pleasant experience Pleasant buying experience, I would recommend this dealership. Plenty of vehicles to choose from and prices were comparable. Everything about the vehi Pleasant buying experience, I would recommend this dealership. Plenty of vehicles to choose from and prices were comparable. Everything about the vehicle was explained adequately. More
12/22/2017 No issue very happy with service experience. Whole team works well together. Looking forward to next follow up service thanks for job well done. Crai No issue very happy with service experience. Whole team works well together. Looking forward to next follow up service thanks for job well done. Craig More
Good experience buying a vehicle Eddy Sakye worked with to find the vehicle we wanted,from the important functions down to the color and other details. Be sure to ask for him. Eddy Sakye worked with to find the vehicle we wanted,from the important functions down to the color and other details. Be sure to ask for him. More