
Safford Chrysler Jeep Dodge Ram FIAT of Springfield
Springfield, VA
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Outstanding customer service Safford exceeded my expectations for great customer service and support The vehicle was serviced and ready for pick up when promised and the staff w Safford exceeded my expectations for great customer service and support The vehicle was serviced and ready for pick up when promised and the staff was professional And knowledgeable. More
Excellent service all the way around We recieved excellent service all the way around. We had an appointment with the sales manager Arthur) who was friendly and helpful from the moment we We recieved excellent service all the way around. We had an appointment with the sales manager Arthur) who was friendly and helpful from the moment we stepped in the door. we then spoke with our sales rep (Ahmad) who was very knowledgeable on the car we purchased. The process was fiarly quick as well which was appreciated because something these purchases tend to drag on forever. Then finally we met with our finance officer (benjamin) who was friendly and extremely helpful in getting us our desired monthly payment. Overall excellent service with no complaints here. More
Safford exceeds expectations The express lane is always fast and the customer service is always professional and courteous. I always enjoy getting my vehicle serviced at this deal The express lane is always fast and the customer service is always professional and courteous. I always enjoy getting my vehicle serviced at this dealership. More
Continued Awesome Service Steve was my service representative and kept me perfectly informed by text concerning the status of my Jeep service from start to finish. Especially Steve was my service representative and kept me perfectly informed by text concerning the status of my Jeep service from start to finish. Especially appreciated the complimentary car wash and floor mat cleanup! More
Purchase of used 2010 Accord A shout out to our sales person Eddie James. A very straight forward salesperson who didn't use high pressure tactics, didn't try to "hide costs, fee A shout out to our sales person Eddie James. A very straight forward salesperson who didn't use high pressure tactics, didn't try to "hide costs, fees or play games" and the negotiated bottom line was EXACTLY what we agreed to. He was professional, respectful, and down to earth. The staff, facilities, and the entire experience was first class. I received premium service at a fair price, well worth the trip from Southern Maryland. I NEVER give reviews, however, with an experience like this, it is my pleasure. More
Ram Recall and Annual Inspection Excellent service as always, pleasure to deal with Ken Moore and the folks in the Service Department. Convenient to drop off and pick up vehicle. Excellent service as always, pleasure to deal with Ken Moore and the folks in the Service Department. Convenient to drop off and pick up vehicle. More
Appreciate the great service Staff were respectful, very thorough, and had the vehicle ready as promised. My vehicle was returned clean and the work performed was explained in de Staff were respectful, very thorough, and had the vehicle ready as promised. My vehicle was returned clean and the work performed was explained in detail. More
Best Jeep Dealer in the area! Went into dealer and ran into manager Younes. He quickly had one of his guys help me out. They had good inventory. I wanted a jeep Rubicon recon editi Went into dealer and ran into manager Younes. He quickly had one of his guys help me out. They had good inventory. I wanted a jeep Rubicon recon edition either black or rhino clear coat, and they had rhino. Negotiating a deal was easy, came to an agreement within minutes. Gave me a great trade in value on my BMW that I could live with, and a low interest rate. Felt they wanted my business. I stopped by a couple other dealers before this one and wasted my time. State of the art dealership, great staff, good inventory, would recommend to anyone in the market for a new jeep. I'm sure ill buy something else their in the future. Thanks Safford Jeep, Younes, and Mansoor! More
Service Safford was great. Jeep needs to be better at warranty work authorization. Took over a month to get approvals. Once aurhorized, service dept was g Safford was great. Jeep needs to be better at warranty work authorization. Took over a month to get approvals. Once aurhorized, service dept was great More
smooth easy people to talk to and understand the issues of the car. THe follow up from steve was complete and filled with options. No high sales pressure on easy people to talk to and understand the issues of the car. THe follow up from steve was complete and filled with options. No high sales pressure on the add ons. More