
Safford Chrysler Jeep Dodge Ram FIAT of Springfield
Springfield, VA
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Great experience First time customer to your service center. Both the service representative and parts representative were nice and polite. I was in and out with my First time customer to your service center. Both the service representative and parts representative were nice and polite. I was in and out with my oil/filter change and tire rotation. I will definitely bring the Jeep back for it's next one too! More
Great first experience A litttle slow on the initial greeting. Gary was easy to work with. Didn't overly upsell or pressure additional service. Technician was eager to e A litttle slow on the initial greeting. Gary was easy to work with. Didn't overly upsell or pressure additional service. Technician was eager to explain service required. New tires were basically same price as Tire Rack, however $25/wheel to mount and balance was high. More
Great service Service staff was fast and quick. Richard was very helpful and attentive. I was immediately attended to by Richard and Didnt have to wait too lon Service staff was fast and quick. Richard was very helpful and attentive. I was immediately attended to by Richard and Didnt have to wait too long to get my car back. More
Friendly, Quick, and Experienced I've had my Jeep serviced at Stafford's twice in as many months and have been very pleased with their level of service. Richard and Bob are friendly, I've had my Jeep serviced at Stafford's twice in as many months and have been very pleased with their level of service. Richard and Bob are friendly, experienced, and the service received is quick and efficient. It's a nice waiting area and they keep you updated with texts and regular updates (in-person). More
Awesome Bob I have no problem with my truck services. "Bob my service team lead is an awesome individual, he ensure that your problem(s) are always resolved. He I have no problem with my truck services. "Bob my service team lead is an awesome individual, he ensure that your problem(s) are always resolved. He communicate with you from when you give him your keys to the finish product. I'm so glad he's back. More
Fast, friendly service at a competitive price! Fast, friendly service at a competitive price! I will use Safford for all of my service needs. Bob was very friendly and knowledgeable, taking time to Fast, friendly service at a competitive price! I will use Safford for all of my service needs. Bob was very friendly and knowledgeable, taking time to guide me through the service process. I was so happy with the service I received, I gave him some of my Wendy's! More
Oil change and tire rotation Gary was extremely professional and helpful. He ensured I understood what was being done and kept me apprised of the status until service was complet Gary was extremely professional and helpful. He ensured I understood what was being done and kept me apprised of the status until service was complete. More
Great service, as always Bob Mosser is the reason why I only take my jeep to Safford for service. When he left your dealership awhile ago, I was devastated. Even though Gary Bob Mosser is the reason why I only take my jeep to Safford for service. When he left your dealership awhile ago, I was devastated. Even though Gary also provided excellent service, I was thrilled to see Bob return to Safford. When a person has looked after your vehicle for 20 years, it's hard to trust anyone else but that person. More
Good service ; kept me informed; work done exactly as the service adviser said it would be done. Check entire car and recommended service that needs to be done. ; kept me informed; work done exactly as the service adviser said it would be done. Check entire car and recommended service that needs to be done. More
Great visit at Lustine with Ken Moore My service advisor,Mr. Ken Moore, is always very friendly and courteous. He quickly checked me in, provided his contact information and promptly cont My service advisor,Mr. Ken Moore, is always very friendly and courteous. He quickly checked me in, provided his contact information and promptly contacted me once the work was complete! I very much appreciate his attitude and professionalism! More