Safford Chrysler Jeep Dodge Ram FIAT of Springfield

A Clinic on Customer Service When I started my search for a new truck I went online looking across the state. I probably called or visited about 10 dealerships. I finally settl When I started my search for a new truck I went online looking across the state. I probably called or visited about 10 dealerships. I finally settled on Safford of Springfield, VA. The dealership manager and associate manager responded to my internet request. They maintained professionalism, fielded all my questions and honored my requested price. They assigned me a harmless almost fresh salesman guy named Fran. He was awesome throughout the buying experience. He is knowledgeable, patient and honest at all turns in the process. He even watched my kids when I went to closing. While in closing I met the finance manager Vu and she was intelligent, charismatic, and honest. I never felt pressured. She was kind and even laughed with me and my wife during this big decision. Safford of Springfield allowed me to find the truck I wanted at an affordable price and met all my needs as a consumer. They have my business from now on. Very Happy Dodge Ram Mega Cab 2500HD owner. More

It's great to be back with Harry Stein! Once the Arlington Chrysler/Jeep dealership closed a couple of years ago, I started taking my Jeep to a Maryland location for servicing. Wow, what a d Once the Arlington Chrysler/Jeep dealership closed a couple of years ago, I started taking my Jeep to a Maryland location for servicing. Wow, what a difference one person can make! Harry Stein had taken such great care of me in Arlington and with the closing of Arlington, had moved on to Safford of Springfield. The Maryland location was more proximate to me, but really missed the level of service that Harry showed me with every visit to that Arlington location. When I finally realized the Maryland location could never live up to Harry's level of customer service, I found my way back to the awesome care of Harry at Safford. We hadn't missed a beat... Harry is professional, kind, honest and a pleasure to work with. I will never stray again! It's great to be back with Harry Stein! More

Take your Viper Here I am the proud owner of a 2002 Viper GTS which I've modified over the years. I would trust no one else to work on it. Beyond high quality and prompt s I am the proud owner of a 2002 Viper GTS which I've modified over the years. I would trust no one else to work on it. Beyond high quality and prompt service, Jeff, Bob and the team go above and beyond. If you owner a viper--TAKE IT HERE> More

Professional and very efficient Sonny Thomas, really worked well to ensure I got what I wanted and was a happy customer. Sonny is the example that all should use as their role model. Sonny Thomas, really worked well to ensure I got what I wanted and was a happy customer. Sonny is the example that all should use as their role model. I'd go back in the future. More

Very efficient and customer-oriented My recent service experience was similar to previous ones. Always treated in a friendly and customer-oriented manner. They also strive to get the cu My recent service experience was similar to previous ones. Always treated in a friendly and customer-oriented manner. They also strive to get the customer in and out as quickly as possible, while doing a great job on what your vehicle is in for. More

Professional and good business Really enjoyed my experience. My salesman, Chau, really worked well to ensure I got what I wanted and was a happy customer. I'd go back in the future. Really enjoyed my experience. My salesman, Chau, really worked well to ensure I got what I wanted and was a happy customer. I'd go back in the future. More

Only Salesman I Consider When Looking for a Vehicle Bottom line up front is Sonny is simply the best that I've ever delt with in my travels around the United States and abroad. I've purchased a number Bottom line up front is Sonny is simply the best that I've ever delt with in my travels around the United States and abroad. I've purchased a number of vehilces from him over years since he joined Safford of Springfield. Sonny is upfront, honest, knows the products he sells; and he is there for his customers before, during, and after the sale. In a world of cheap sales lines from wanna be car salesmen, Sonny is the example that all should use as their role model. My advice to anyone that is looking to buy a vehicle, even at this particular dealership is that your starting point should be to pick up the phone, and to ask to speak to Sonny from the very start, that you will find the experience to be the most professional you have ever experienced, and you will quickly understand why so many customers have given him such high ratings. More

Talk to Younes Bekkali We recently bought a new Jeep Grand Cherokee and decided to go with Safford based on doing some internet research. We were not disappointed. Although We recently bought a new Jeep Grand Cherokee and decided to go with Safford based on doing some internet research. We were not disappointed. Although our price was somewhat already negotiated through USAA's car buying service (using True Car), these folks were very courteous and very professional. Younes Bekkali was the sales rep that we dealt with- he was great, would highly recommend that you ask for him. The financing person that talked to us was awesome as well- her name was Van- hopefully you'll get her if you decide to purchase through Safford. Very enjoyable experience! More

Easiest vehicle purchase ever! Financed 2012 dodge charger. great car. pre-owned auto sales folks were really cool, professional, amiable and were very up front and honest about p Financed 2012 dodge charger. great car. pre-owned auto sales folks were really cool, professional, amiable and were very up front and honest about procedure and my qualifications in obtaining new vehicle. brad and simon were great to work with. More

finally found one I could trust to work on my Jeep initially took my Jeep to a neighboring dealership for service, and every time they"fix" it I find something else wrong that wasn't there before. Am I initially took my Jeep to a neighboring dealership for service, and every time they"fix" it I find something else wrong that wasn't there before. Am I glad to have finally decided to bring it to Safford Jeep of Springfield. thank you Jim! you just made my Jeep purchase more pleasant knowing I can always bring it to you for any service and make the experience pleasant. keep up the good work. More