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Safford Chrysler Jeep Dodge Ram FIAT of Springfield

Springfield, VA

3.8
680 Reviews

7611 Loisdale Rd

Springfield, VA

22150

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Showing 680 reviews

March 20, 2014

Not even sure where to begin other than to say that this was a horrible experience! After spending many days searching for the right vehicle, Croslyn found us a perfect match at the Fredricksburg location. More

by harcourt05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Croslyn
March 15, 2014

We purchased a 2012 Jeep Grand Cherokee Overland from Safford on 12.17.11. On 11.26.13 with 10,249 miles on the vehicle we had to take it in for repair due to electrical problems with the air suspension More

by marcilf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ron Green
March 13, 2014

We found a truck on the Safford Dodge website that met our needs. Marcel picked up the call quickly. I had sent the dealership an email earlier in the morning and had even used the "live chat" feature on More

by alsdas88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcel and Kyu
March 11, 2014

Bob Mosser has done a wonderful job as my service agent over the last several years. Lately he was most responsive to my repair needs caused by excessive weather.You havew a keeper. More

by timothy1421
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Mosser
February 20, 2014

Great buying experience, since that time the dealership has gone downhill. They have refused to help me since my car broke down 2 months ago (while still under warrenty) It has taken a recall and me callin More

by Clevertitan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff East
February 06, 2014

Ty is very professional and friendly and will do what it takes to get into a vehicle. Chris in financing great to work with and went out of his way to get the payments we needed. Will refer friends and fa More

by ddudding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty - very professional and friendly
February 04, 2014

I had to replace a broken sunvisor which had to be ordered from the factory. Harry called me about two weeks later and said sunvisor was in. I scheduled appointment for a Saturday. I showed up for my More

by MMMDDD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Londergan
February 04, 2014

I had to return to the dealership 3 times to ensure that my washer fluid and battery fluid were full on a brand new vehicle. I made a complaint to Jeep, INC. They it would take care of it. I never heard bac More

by tprudhomme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
General Manager
January 19, 2014

I found a certain Jeep Grand Cherokee online at this dealers website for a family member. It had an MSRP of about 40K. They had under the MSRP a discount of about 6K, making the total price around 34K. More

by NewSUV_User
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
December 31, 2013

Both of my back windows stopped working and I needed an immediate repair as I was going out of town. I called Saffod service department and they advised they could fix my vehicle right away. After a dia More

by adp1216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Mosser
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