Safford Chrysler Jeep Dodge Ram FIAT of Springfield

Chris Sheehan was outstanding to deal with. When asking him (by email) about a particular vehicle we were interested in, he got back to us within two minutes. He then asked us several questions and then w him (by email) about a particular vehicle we were interested in, he got back to us within two minutes. He then asked us several questions and then we called him on the telephone. He had the vehicle that my wife and I were interested in. We told Chris that we would like to see the car that evening. When my wife and I arrived Chris came outside and had the vehicle already for us to see and test drive. He told us all about the car and all of its features. After the test drive we went inside and negotiated on a price. Chris did a beautiful job. He got all of the paperwork together and while we were filling it out he got the vehicle ready for us. He knows his job very well and my wife and I never felt rushed throughout the whole process. We never felt more relaxed purchasing a new vehicle. Chris answered all of our questions and asked some that we had not thought about. It was a great experience!!. More

Younes was very approachable, friendly and very knowledgable about the features of the vehicle that we purchased. He worked with us to get the best reasonable price for our trade-in as well as oth knowledgable about the features of the vehicle that we purchased. He worked with us to get the best reasonable price for our trade-in as well as other incentives to get the bottom line as close as possible to our goal. He also took the time to walk me through the electronic options as well as help me set up some of the options before I left the lot with my new car. This is our second jeep purchased with Safford of Springfield in the past 2 years and would not hesitate to come back when the time comes again in the future. More

Brandon Wright made the new car buying experience painless. He was knowledgeable and patient and did not mind taking extra time to explain the sometimes complicated differences between vehicles. Wh painless. He was knowledgeable and patient and did not mind taking extra time to explain the sometimes complicated differences between vehicles. When I changed the vehicle I wanted to buy, he helped me get on line to print out a new USAA certificate that got me a better price. A very engaging, personable salesman. The customer service representative, Gerri Perrin was also very helpful. She walked us through the service available at the dealership and, while she did try to sell us some protection packages, etc., she was not pushy and graciously accepted our declining of the products. She also printed out the costs of skid plates that I am considering asking the dealership to install later. Ms. Perrin gave us a good impression of the dealership. More

I have been to many dealerships, from Ford dealerships to Toyota dealerships, to include the Jeep dealership in Tysons Corner; but not a single dealership offered the respect and patience Safford of Springfi Toyota dealerships, to include the Jeep dealership in Tysons Corner; but not a single dealership offered the respect and patience Safford of Springfield has demonstrated when it comes to maintenance on my vehicles and the trading in of my Jeep. Sonny Thomas was helpful, kind, and honest from start and kept his word when he said he would get me the best deal around. He was patient with me when I was in the process of making up my mind after test driving and looking around numerous vehicles. His competence on Chrysler vehicles is unmatchable, thanks to him I am now driving great vehicle and saving gas. Would I recommend this dealership to friends and family? Of course! More

I had a very bad experience at Koons Tysons Jeep, so I was more then pleasantly surprised when the Safford staff treated me so well. This is my expectation for how I want to be treated by a car dealer: was more then pleasantly surprised when the Safford staff treated me so well. This is my expectation for how I want to be treated by a car dealer: professional, respectful, trustworthy. Safford Jeep has gained a customer for life. It maybe a farther drive than Koon's Tysons Jeep but it is WELL worth it. More

I don't know that I got the best deal possible but Sonny was a dream to deal with. I have walked off more than a few lots due to rude or pushy salesmen. As a single female (who does her research and k Sonny was a dream to deal with. I have walked off more than a few lots due to rude or pushy salesmen. As a single female (who does her research and knows a fair amount about cars) I appreciated Sonny's laid back attitude and how he listened to exactly what I wanted and found it for me. He will go the extra mile for you! More

After meeting with Mr. Errett Sonny Thomas the past 19 months we decided to return today to select a Ram 1500 truck. Sonny is such a professional that he made this buying experience the best in the 21 ye months we decided to return today to select a Ram 1500 truck. Sonny is such a professional that he made this buying experience the best in the 21 years we are married. Cathy in Finance and Jenny in sales support were a pleasure to work with at the end of the purchase. We look forward to using the Service department and found Bob eager to assist us. Overall, Sonny made this sales experience one that was less stressful and worked with us throughout the deal. We walked out of Chevy, Honda, and Ford the last couple of weeks. We are so glad we elected to return to Safford Jeep, Dodge, & Chrysler!! Col (Dr) Janet and Lt Col Bob H. More

I came to Safford on a Sunday when they were supposed to be closed. Instead I was immediately greeted by Younes as I was wandering around the lot. He quickly directed me to where the brand of car I was inte be closed. Instead I was immediately greeted by Younes as I was wandering around the lot. He quickly directed me to where the brand of car I was interested in was located. He gave us a few minutes to look around and then joined us with a friendly manner. When I asked what time the dealer closed he said that technically they would close when I was finished looking around and there was no pressure to hurry and leave. I quickly fell in love with a car which was on the top deck of their parking garage. He brought the car down for me to test drive and after finding out that the next day was my birthday he was determined to help me with the car. When I took the keys for the test drive he reminded me to take my time and get a feel for the car. By the time I came back the dealership should have been closed for over an hour. I wasn't sure if a deal could happen but Younes was positive and really worked to help me get the best deal possible. I told him exactly what I could afford as a monthly payment and he went to work on my behalf. (I would also like to mention that Mo and Tom were amazing as well.) Within 3 hours of visiting the dealership to just look, I have a new car and couldn't be happier. Since the sale, I have had a few questions along the way and Younes has help/answered everyone with a friendly manner. He even put my license plates on the car because i had no idea how to do that. He is an amazing asset to Safford of Springfield and I am positively talking about him to everyone who is admiring my new car and here as well. He really is the reason why I purchased the car on a day I had intended to just look and see what they had. I am happier for the experience. More

My husband and I had a great experience purchasing our 2013 Jeep Grand Cherokee with Sonny Thomas. He's courteous, very knowledgable about the vehicle, professional, and super nice. He is also so generous 2013 Jeep Grand Cherokee with Sonny Thomas. He's courteous, very knowledgable about the vehicle, professional, and super nice. He is also so generous with his time, after purchasing our vehicle the dealer was closed and the rest of the employees were gone, Sonny was inside our car explaining us all the car features with no rash. He's the best!!. We would definitely recommend him to our friends. More

Brendon Wright was professional and knowledgeable throughout my experience in searching for a 2014 Jeep Grand Cherokee. He listened to my needs to place me in the right vehicle I was seeking. He to throughout my experience in searching for a 2014 Jeep Grand Cherokee. He listened to my needs to place me in the right vehicle I was seeking. He took time to answer my questions in detail. Brendon is a top notch salesmen who I will refer to my family and friends. I look forward to working with him in the future. More