Safford Chrysler Jeep Dodge Ram FIAT of Springfield

Kept my car all day and offered a free car wash when I was picking it up. Curious as to why then didn't just wash it the prior day. Service personnel seemed more interested in their phone conversations t was picking it up. Curious as to why then didn't just wash it the prior day. Service personnel seemed more interested in their phone conversations than helping a customer standing in front of them. Then when the conversation ended I was asked to wait while the associate filed his paperwork. My impression is the whole group could be helped with customer service tng. The tech who worked on.my car parked it and left it open on the lot overnight. More

Great service. Multi-point inspection was completed, and my washer fluid was topped off. Air pressure was set to my liking and what the manufacturer suggests. Multi-point inspection was completed, and my washer fluid was topped off. Air pressure was set to my liking and what the manufacturer suggests. More

My experience with Safford was extremely satisfying in November of 2022. I also add, this was my second experience purchasing a vehicle at Safford. The first was in 2009. November of 2022. I also add, this was my second experience purchasing a vehicle at Safford. The first was in 2009. More

Excellent Service! Very professional, friendly. Well informed as it related to my vehicles required service needs. Very professional, friendly. Well informed as it related to my vehicles required service needs. More

Always amazing customer service. I never have any complaints and I am a very observant person. The personnel always goes far and beyond in ensuring you are taken care of I never have any complaints and I am a very observant person. The personnel always goes far and beyond in ensuring you are taken care of More

Great auto service department. I was greeted and helped as soon as I arrived. Great customer service received up dates/pictures during the entire process. Outstanding Job. Well Don I was greeted and helped as soon as I arrived. Great customer service received up dates/pictures during the entire process. Outstanding Job. Well Done. Highly recommend to anyone. More

Always a pleasant experience with no surprises. Excellent, quick and clean service area. If you have a jeep this is you should be getting your car serviced. Excellent, quick and clean service area. If you have a jeep this is you should be getting your car serviced. More

They wanted to charge me $400 for a new battery where I can go somewhere else get it half-price install for free can go somewhere else get it half-price install for free More

Great service by Gerron he took care of my daughter and I, would recommend this dealership I, would recommend this dealership More

My service advisor Francisco was great, kept me informed of my vehicle status and was able to manage various last minute maintenance requests I had. This dealership has been great taking care of my 2011 Je of my vehicle status and was able to manage various last minute maintenance requests I had. This dealership has been great taking care of my 2011 Jeep Grand Cherokee Overland. Always attentive and Thank you Francisco for being on-point and courteous. More