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Safford Chrysler Jeep Dodge of Fredericksburg

Fredericksburg, VA

4.5
1,041 Reviews

10671 Patriot Hwy

Fredericksburg, VA

22408

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Showing 1,041 reviews

September 13, 2011

Good Customer service. Friendly people everyone was friendly about all my needs. Paul Pastell was great and fast with all my service needs. will be back for all my service needs. More

by rjohnson912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Paul Pastell
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for taking the time to pass along your positive feedback about Paul Pastell and our service department. Paul is a perfect example of the type of employee you will find at Safford Chrysler Jeep Dodge - one who is committed to the customer and making sure his job is done to the best of his ability at all times. We'll make sure Paul receives a copy of your letter, and thanks again!

September 13, 2011

I worked with Paul Pastell in Service Deptartment. I had an issue with my Sebring not shifting out of park. I called and spoke with Paul Pastell. He assured me that he would be working on my vehicle and tha More

by whitecotton23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Patell
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We're so glad you had a great experience with our service department. Paul is a very good example of the the type of employee Safford Chrysler Jeep Dodge of Fredericksburg employs - one who shows a high level of customer service at all times, making sure that the customer knows they are in the best hands. We'll make sure Paul receives a copy of your letter in his employee file, and thanks again for passing along your 5-star review!!

September 13, 2011

I was having an issue with my car pulling to one side. Shawn was very honest and told me it was normal for a car to lean somewhat due to the curve of the road. I appreciated him not doing unnecessary wor More

by Stacyc12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn hawk
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for taking the time to give us your positive feedback! We appreciate it!

September 13, 2011

after dealing with safford dodge,chrysler,jeep there is no place i would take my car to get serviced...they do all three of my cars!!!! thanks safford!!!!!!!! More

by sasha13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
shawn hawk
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Wow! three cars, huh? i guess we can safely say we've got your trust when it comes to servicing your cars - thanks! we appreciate your taking the time to share your positive feedback on dealer rater, and we really appreciate your continued patronage. thanks for the kind words!

September 13, 2011

I got my Jeep serviced and they were great enough to inform me that I had a warrently and the work was all covered. So what started out to be a $500 job, ended up costing me nothing. More

by carfacts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Hawk
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We're so glad you had a great experience with our service department. Shawn is a very good example of the the type of employee Safford Chrysler Jeep Dodge of Fredericksburg employs - one who shows a high level of customer service at all times, making sure that the customer knows they are in the best hands. We'll make sure Shawn receives a copy of your letter in his employee file, and thanks again for passing along your wonderful review!!

September 13, 2011

Shawn was very knowledgeable and friendly when servicing my car. He clearly is an expert in his field of working on cars and dealing with people in a kind and decent manner. I highly recommend him to others More

by Carol221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Hawk
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for taking the time to pass along your positive feedback about Shawn Hawk and our service department. Shawn is a perfect example of the type of employee you will find at Safford Chrysler Jeep Dodge - one who is committed to the customer and making sure his job is done to the best of his ability at all times. We'll make sure Shawn receives a copy of your letter, and thanks again!

September 13, 2011

Without Emily Baumgarter's personal involvement I probably would not have bought my truck. Emily helped the sales staff expitie the purchase process. This was easiest process I have gone through si More

by vjp38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Baumgartner
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for sharing your great experience with us on dealer rater. We're glad you experienced great service. We agree - Emily is pretty awesome! Making sure our customers are pleased is her number one priority. We'll pass along your comments to Emily - and enjoy your new truck!

September 12, 2011

Purchasing my vehicle at Safford Chrysler Jeep Dodge of Fredericksburg, VA was the best car purchasing experience that my husband and I have ever had. The staff was professional, courteous,honest,fair and More

by Elle65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken / Terry Landry, Ken Irwin
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Wow! Thank you so much for your very kind review of your time spent at our dealership. We're glad you had such a wonderful experience and can truly say that the service you received is exactly what we strive for at Safford Chrysler Jeep Dodge of Fredericksburg. We'll pass along your kind words to everyone involved - especially Ken Irwin and Terry Landry - and look forward to seeing you again in the future!

September 12, 2011

I have been bringing my car to Safford Dodge of Fredericksburg for several years. Recently I brought my car in for an inspeection and as always very pleased with the service I was given. Very plea More

by litlwhim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Hawk& Rob Stockings
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We're so glad you had a great experience with our service department. Shawn and Rob are a very good example of the the type of employees Safford Chrysler Jeep Dodge of Fredericksburg employs - those who show a high level of customer service at all times, making sure that the customer knows they are in the best hands. We'll make sure Shawn and Rob receive a copy of your letter in their employee files, and thanks again for passing along your 5-star review!!

September 12, 2011

Had a great experience the staff, especially Emily Baumgartner, who provided friendly advice and excellent customer service. I would recommend others to Safford Jeep because of Emily. More

by gmvecchi1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Baumgartner
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Wow! Thank you so much for your very kind review of your time spent at our dealership. We're glad you had such a wonderful experience and can truly say that the service you received is exactly what we strive for at Safford Chrysler Jeep Dodge of Fredericksburg. We'll pass along your kind words to everyone involved - especially Emily Baumgartner - and look forward to seeing you again in the future!

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